Must Haves:
- 5+ years of experience in sales operations analytics
- Analyze sales performance data, sales forecasts, and KPIs to provide actionable insights for senior leadership. Identify trends, forecast potential challenges, and recommend strategies to drive performance.
- Provide analytical and operational support to optimize sales processes and workflows.
- Power BI and Salesforce experience
- Has analyzed large data sets across multiple platforms, dashboard creation
- Revenue forecasting experience
Summary:
- We are seeking an experienced, results-driven Sales/ Business Operations Manager to lead and support the sales operations function for a newly established group within our organization. This role will be crucial in driving operational efficiency, enhancing sales productivity, and optimizing sales processes globally. The Business Operations Manager will oversee a team of three direct reports located in different regions, working collaboratively to streamline operations, improve sales effectiveness, and enable our sales team to meet business goals.
- The ideal candidate will be highly analytical, skilled in synthesizing complex data, and have a proven track record in driving operational improvements. This role requires a deep understanding of sales operations, strong leadership capabilities, and the ability to work cross-functionally with sales, finance, marketing, and other business units.
Day to Day:
- Sales Operations Support: Lead and manage all aspects of sales operations for the newly established group, ensuring alignment with broader business objectives. Provide analytical and operational support to optimize sales processes and workflows.
- Global Team Leadership: Direct and develop a global team of three Sales Operations professionals, providing guidance and coaching to drive high performance, foster a culture of continuous improvement, and ensure alignment with global sales initiatives.
- Process Optimization: Identify and implement best practices to enhance sales efficiency, from lead generation to deal closure, ensuring smooth workflows and minimal bottlenecks. Improve the overall effectiveness of the sales cycle.
- Data Analysis & Reporting: Analyze sales performance data, sales forecasts, and KPIs to provide actionable insights for senior leadership. Identify trends, forecast potential challenges, and recommend strategies to drive performance.
- Cross-Functional Collaboration: Collaborate closely with Sales, Finance, Marketing, and IT teams to ensure smooth alignment between sales operations and other key functions. Support the development of sales strategies and initiatives, with an eye toward operational feasibility and scalability.
- Sales Tools & Technology: Oversee the effective use and adoption of sales tools, CRM systems, and other technologies that support sales operations. Identify opportunities for tool optimization and recommend new technologies to improve sales efficiency.
- Training & Enablement: Develop and deliver training and onboarding materials to ensure the sales team is equipped with the right processes, tools, and knowledge to succeed. Promote the adoption of sales best practices across the team.
- Continuous Improvement: Drive a culture of continuous improvement by identifying operational inefficiencies and implementing corrective actions. Track progress and measure success through performance metrics and feedback loops.
Compensation:
$110,000 to $140,000 per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
