Business Operations Manager

Hello Parent • Full-time • New Delhi, IN • 6d ago

Job Description

Lead customer training sessions to empower our clients to achieve their goals.
Provide personalized support to customers and resolve any roadblocks they may encounter.
Build strong relationships with clients through regular check-ins and proactive problem-solving.
Escalate technical challenges to the technical team and ensure timely resolution.
Ensure seamless payment processes and manage follow-ups with ease.
Drive greater adoption and success of our app by understanding and fulfilling the evolving needs of customers.
Stay ahead of the game by staying updated on the latest industry trends and requirements.
Unleash your creativity by designing captivating visuals that bring smiles to the customer’s face.

Must Have

Excellent communication skills and the confidence to engage with clients at all levels.
A natural ability to quickly learn and adapt to new technologies.
Strong proficiency in Excel and other relevant tools.
Knowledge of Canva or similar design tools is a plus.
Proven problem-solving skills and a passion for delivering solutions.

Work Experience - 0-2 years

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