Introduction
Optimizely is seeking an experienced Senior Manager, Field Sales Operations to join our Field Operations team. This role will be critical to helping optimize, run and reinvent the day-to-day operations of our Sales Teams.
This position will be responsible for leading a team, providing best in class insights, designing solutions and working cross-functionally to implement process and change within the organization.
Job Responsibilities
- Operational Strategy & Execution: Drive quarterly initiatives which improve the Sales team’s efficiency, scalability, and performance. This includes segmentation analysis, Territory Design, and headcount planning.
- Field Engagement: Establish Partnership with Chief Revenue Officer along with Sales Leaders globally to ensure accountability within the Sales department to focus on the right metrics and improve KPIs.
- Sales Reporting / Analytics / Forecasting: Establish Monthly, quarterly, annual reporting packages to serve each level of Sales Region / Product with key insights needed to run their departments. Own sales forecasting, capacity modeling, quota setting, and territory planning in partnership with Sales leadership and Finance.
- Sales Methodology: Help facilitate Sales Methodology (MEDDIC) strategy and design framework.
- Process Optimization: Identify and implement improvements across the entire sales lifecycle from lead qualification to closed won to drive productivity and scalability.
- Systems & Tool Strategy: Oversee Sales tooling Roadmaps (e.g., Salesforce, Outreach, 6sense, Clari, etc) in partnership with Business Systems and IT Teams; ensure systems are configured to support team workflows and business goals.
- Cross-Functional Collaboration: Act as a strategic partner to Sales, Customer Success, Product, Finance and IT teams to align initiatives and streamline customer experiences.
- Team Leadership: Manage and grow a high-performing Sales Field Ops team; provide mentorship, career development, and clear performance expectations.
- Optimizely Product: Maintain your own current functional knowledge and technical knowledge of our platform.
Knowledge And Experience
- 5+ Years of professional experience
- 3+ Years of experience of SalesOps/ RevOps at a SaaS company experience
- 2+ Years of Management Experience
- Bachelor’s degree or related educational degree or certificates
Competencies
Building and Supporting Teams
Prioritizing and Organizing Work
Solving Complex Problems
Supporting Coworkers
Working with Financial Information
