Sales Operations Coordinator
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Pay Rate: $47-$50/hour, depending on experience
- Contract Length: 1 year with a potential for extension
- Location: Stoney Creek, ON L8E 5M4
- Work Type: In-Office (Mon, Tue & Thu) | Remote (Wed & Fri)
- Additional Details: Driver’s Abstract is Required
Raise is currently hiring an Sales Operations Coordinator on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.
Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.
Overview
- Accountable for the development, implementation, and sustainment of processes and policies that support our contract rate market and will play a critical role as we implement our harmonized services.
Responsibilities
- Work closely with account managers in the Distribution In-franchise Sales team and a broad range of stakeholders across the company to identify areas of improvement for our policies and processes.
- This involves leading the annual sustainment meeting process.
- Liaise between engineering/operations groups and sales to ensure consistent understanding and application of our policies and process.
- Develop internal procedures to enhance the execution of policies across various teams.
- Lead the bi-monthly customer newsletter process by facilitating meetings, taking minutes, tracking the newsletter calendar/publication and preparing the draft newsletter for publication.
- Coordinate internal and external communications including assigned company website pages.
- Stay abreast of regulatory developments to inform necessary communication.
- Subject matter expert and first point of contact for any policy and process related questions.
- Deliver information sessions to account managers.
- Maintain department SharePoint site with updated resources used by account managers in daily tasks.
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Support various discussions to support appropriate interpretation of policy and develop training materials as needed.
- Participate in assigned initiatives as required or as aligned with development goals.
Qualifications
- Post-secondary education, or equivalent experience, with minimum of 4 years work experience.
- Excellent interpersonal and relationship building skills.
- Demonstrated ability to implement process changes.
- Demonstrated ability to communicate effectively.
- Experience with the contract customer market is a plus.
- Experience working in a utility/government environment is a plus.
Strong analytical and critical thinking skills with a high level of proficiency with Microsoft Excel, PowerPoint, Word and working experience with PowerBI.
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or hello@raiserecruiting.com
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