The VP of Revenue Operations is a key leadership role responsible for aligning the company's revenue-generating functions (sales, marketing, customer success, and account management) to drive efficiency, transparency, and growth. This individual will leverage data and analytics to influence and improve strategy, systems, analytics, enablement, and process optimization across the entire customer lifecycle to help Blue Stream Fiber achieve its growth and profitability goals.
Strategic Leadership
- Partner with the Chief Revenue Officer and senior leadership to set and execute the revenue strategy.
- Develop scalable processes and frameworks that align revenue-generating teams.
- Lead cross-functional collaboration across sales, marketing, customer success, billing, and finance.
Revenue Process & Operational Excellence
- Design and manage end-to-end revenue operations processes, including lead-to-cash, upsell, and renewal workflows.
- Establish consistent sales methodologies, pipeline management practices, and forecasting cadence.
- Drive CRM and toolset optimization, ensuring data hygiene and user adoption (Salesforce or equivalent).
Data, Analytics & Reporting
- Own revenue reporting and forecasting accuracy; deliver weekly/monthly dashboards to executive leadership.
- Analyze performance metrics across the revenue funnel to identify trends, gaps, and opportunities for improvement.
- Enable data-driven decisions with actionable insights and attribution models for marketing and sales.
Technology & Systems Ownership
- Manage the RevOps tech stack (CRM, marketing automation, sales engagement, CPQ, analytics tools).
- Evaluate, implement, and integrate new tools as needed to scale operations efficiently.
Team Development & Enablement
- Build, mentor, and lead a high-performing RevOps team (systems admins, analysts, enablement professionals).
- Collaborate to design and deliver sales enablement programs including onboarding, training, and knowledge management.
- Foster a culture of accountability, transparency, and continuous improvement.
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12+ years in revenue operations, sales operations, or business operations roles, with 7+ in leadership.
- Strong knowledge of telecom or subscription-based business models and recurring revenue metrics.
- Proven track record of leading cross-functional initiatives that accelerate revenue growth and improve productivity.
- Advanced proficiency in Salesforce, data visualization tools (e.g. Power BI), and RevOps platforms.
- Deep understanding of pipeline management, territory planning, compensation modeling, and quota setting.
- Experience in the telecom, broadband, or managed services industries. (Preferred)
- Exposure to both B2C and B2B go-to-market models. (Preferred)
- MBA or advanced degree in business, operations, or a related field. (Preferred)
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Medical, Dental and Vision
- PTO & Holidays
- 401K + Match
- Life Insurance
- FSA & HSA
- Short Term/Long Term Disability
- Legal Plan Support & EAP
Blue Stream Fiber has over 45 years of industry experience, servicing Florida with amazing internet, TV, and phone products. We are the best in state, but that isn’t the only reason to choose us. We constructed our own advanced fiber network to deliver an innovative array of products supported by a best-in-class customer service.
Our team operates with a clear mission: based locally means we act locally. We take pride in thinking and acting with the customer in mind knowing they could be our neighbor, our friend or even our own family. Our team is passionate about and dedicated to ensuring our customers and neighbors receive the most reliable services that will enrich their lives. When you need us, our customer service and technical support team members based in Coral Springs, Indiantown, Orlando and Port St. Lucie are ready to assist you.
