Business Operations Analyst
Experience: 4–6 Years
Location: Hyderabad, Telangana
Compensation: ₹6–8 LPA
Contact Information
Contact Person: Lalitha
Call/WhatsApp: +91 80195 54888
WhatsApp: 9030565331
Email:
- lalitham@galactixsolutions.com
- naveendaggula@galactixsolutions.com
About the Role
We are seeking a highly analytical, detail-oriented, and results-driven Business Operations Analyst to support our organization’s operational excellence and strategic growth initiatives. The ideal candidate will leverage data-driven insights, process design expertise, and cross-functional collaboration to enhance efficiency, optimize workflows, and strengthen business performance.
Core Responsibilities:
- Advanced Data Analysis: Collect, cleanse, and analyze operational data from various internal systems to identify performance trends, inefficiencies, and improvement opportunities.
- Operational Efficiency Improvement: Assess end-to-end business processes, identify bottlenecks, and recommend strategic improvements to enhance productivity and reduce operational overhead.
- KPI Development & Monitoring: Design, implement, and track business KPIs to measure effectiveness and support continuous improvement initiatives.
- Reporting & Performance Insights: Develop executive-level dashboards, management reports, and presentations that communicate clear insights and actionable recommendations.
- Cross-Functional Collaboration: Partner with Sales, Operations, HR, Finance, and Technology teams to ensure process alignment and successful execution of business initiatives.
- Root Cause Analysis: Perform detailed investigations to determine underlying causes of operational issues and provide sustainable, data-backed solutions.
- Process Documentation: Create and maintain SOPs, process flow diagrams, workflow documentation, and operational guidelines.
- Project Support & Execution: Assist in planning and executing operational improvement, automation, and transformation projects across departments.
- Risk Assessment & Mitigation: Identify operational risks, analyze their impact, and propose effective mitigation strategies to ensure business continuity.
- Change Management Support: Facilitate smooth adoption of new processes or systems by coordinating training sessions and supporting teams during transitions.
- Cost Optimization: Analyze resource utilization and recommend cost-effective strategies without compromising quality or service delivery.
- Stakeholder Engagement: Engage with internal stakeholders to understand business needs and ensure alignment with organizational objectives.
- Data Governance: Support data governance practices by ensuring accuracy, consistency, and compliance in reporting and analytics.
- System Enhancement Collaboration: Work closely with IT teams to optimize reporting tools, automate workflows, and improve data integration.
- Operational Benchmarking: Monitor market and industry best practices to introduce innovative solutions and enhance business efficiency.
Key Skills & Qualifications:
- Strong analytical, logical reasoning, and problem-solving abilities.
- Proven experience in data analysis, business operations, or process optimization.
- Excellent written and verbal communication skills with the ability to present insights clearly.
- Proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, Dashboards); familiarity with Power BI/Tableau is preferred.
- Working knowledge of SQL, Python, or other analytical tools is an advantage.
- Strong understanding of business process frameworks and operational workflows.
- Effective project management and multitasking skills with attention to detail.
- Ability to maintain confidentiality and work independently in a fast-paced environment.
Preferred Certifications:
- Lean Six Sigma (Yellow/Green Belt)
- Certified Business Analysis Professional (CBAP)
- Business/Data Analytics Certification
- CAPM or PMP Certification
- SQL or Python Analytics Certification
Job Duties:
- Conduct periodic internal audits to evaluate current practices and identify opportunities for enhancement.
- Gather insights through employee and leadership interviews, surveys, and workflow assessments.
- Support business planning, budgeting, and forecasting activities with relevant data and analysis.
- Assist in the development, testing, and implementation of new tools, systems, and operational processes.
- Deliver training and guidance to employees during system or process rollouts.
- Monitor emerging industry trends and recommend process innovations or performance improvements.
- Coordinate with IT and cross-functional teams to support data integration, reporting enhancements, and system optimization.
Job Types: Full-time, Permanent
Pay: ₹600,000.00 - ₹800,000.00 per year
Benefits:
Expected Start Date: 01/12/2025
