Experience (Years):
Essential Skills:
- Diagnose and troubleshoot intricate Agiloft / Icertis / Sirion / DocuSign problems.
- Implement advanced configurations within any of the CLM platforms (Agiloft, Icertis, Sirion, DocuSign), ensuring accuracy and alignment with business needs.
- Manage changes to the platform effectively, following established change management processes.
- Identify and resolve data integrity issues within the platform, ensuring data accuracy and consistency.
- Troubleshoot complex data-related problems, applying deep knowledge of CLM (Agiloft / Icertis / Sirion / DocuSign) data structures and processes.
- Provide advanced user guidance and support to internal stakeholders, exceeding basic user needs.
- Develop and maintain a comprehensive knowledge base for CLM (Agiloft, Icertis, Sirion, DocuSign) platform issues and best practices.
- Buyer Support Manager updates:
- Agreement Expiry Date Updates
- Notification Updates
- Create or Amend Help Text
- Removing the user from team in Notification Workflow
- Update/Create Workflow approvals
- Create/Update Rules
Role Description:
- Collaborate with key stakeholders, including Legal, Procurement, IT teams, and Ops teams to gather requirements and ensure alignment with organizational goals.
- Communicate project updates effectively to stakeholders, addressing concerns and maintaining a high level of engagement.
- Work closely with cross-functional teams to identify and optimize contract management processes, enhancing execution, efficiency, and compliance.
- Implement best practices in CLM to streamline workflows and improve overall contract lifecycle, execution, and monitoring processes.
Certifications:Agiloft:
- Agiloft Certified Business Analyst
- Agiloft Certified Implementer
- Agiloft Certified Implementation Specialist (Workato Automation Pro 1, Pro 2, Pro 3)
- Agiloft Certified Project Manager
Icertis:
- ICI Administrator
- ICI Practitioner
- ICI Technical Professional
- ICI Functional Professional
- ICI Technical Architect
- ICI Functional Architect
- ICI AIML Technical Professional
- ICI Project Manager
Sirion:
Other CLM Platforms:
- DocuSign (proctored)
- IronClad
- Evisort
- ContractPodAI
- Any other CLM domain certifications
Job Types: Full-time, Fixed term contract
Application question(s):
- What are all the CLM certifications (Agiloft, Icertis, Sirion, DocuSign) you have?
- Eager or willingness to learn any other CLM Products?
- What is the relevant experience in CLM domain knowledge?
Work Location: Hybrid remote in Calgary, AB
