Head of Revenue Operations
Location: Chandler, Arizona (onsite)
Reports To: Owners
Company Overview
MedMetrics Compounding Pharmacy, powered by MintRx, produces high-quality, customized medications to support our patients’ health and wellness needs.
MintRx is revolutionizing men’s and women’s health through a cutting-edge telehealth platform, offering discreet, doctor-led solutions for conditions like erectile dysfunction, hair loss, and testosterone optimization. Our mission is to boost confidence and quality of life with affordable, compassionate, and innovative healthcare.
Job Summary
We’re seeking a hands-on Head of Revenue Operations to scale MintRx’s Shopify-based e-commerce platform, targeting 10,000+ monthly orders, while driving B2B sales for MedMetrics. This role owns revenue strategy, leveraging AI-driven Google Ads, subscriptions, and digital campaigns for patient-centric growth, with secondary oversight of MedMetrics’ clinic partnerships. Using EOS/Traction, you’ll lead a lean team to achieve bold goals in the booming telehealth sector. Ideal for a strategic operator passionate about digital health and execution.
Key Responsibilities
E-Commerce & Digital Marketing (MintRx)
· Drive MintRx’s e-commerce revenue via patient acquisition, retention, and conversion rate optimization (target: 20%+ increase) on Shopify.
· Optimize Google Ads campaigns using AI for ad targeting and personalization to maximize ROI.
· Scale subscriptions to boost recurring revenue and reduce churn by 15%, ensuring HIPAA-compliant patient journeys.
· Test emerging channels (e.g., TikTok ads, AI chatbots) to fuel MintRx’s growth.
B2B Sales (MedMetrics)
· Build B2B sales pipelines for MedMetrics, targeting prescribers and clinics to expand partnerships for compounded medications, using HubSpot.
· Lead outbound efforts and create sales materials to foster long-term relationships.
EOS/Traction Leadership
· Own EOS implementation across both brands, leading weekly L10 meetings, setting quarterly Rocks, and managing scorecards.
· Ensure cross-functional alignment across marketing, pharmacy, and operations to meet revenue goals.
Data and Reporting
· Track KPIs (CAC, LTV, AOV, churn) using Google Analytics, HubSpot, or Excel to drive decisions.
· Collaborate with product and pharmacy teams on pricing and patient-centric launches.
· Deliver biweekly revenue forecasts and campaign reports to leadership.
Qualifications
- 5–10 years of experience in revenue or sales management, ideally in eCommerce, digital health, or SaaS
· Proven EOS/Traction expertise (certification or hands-on experience required).
· Advanced skills in Google Ads, Shopify, and analytics tools (Google Analytics, HubSpot).
· Strong B2B sales experience, including pipeline development and partnership building
· Bachelor’s degree in Business or Marketing; MBA or equivalent preferred.
Core Competencies
· Entrepreneurial mindset with hands-on execution.
· Analytical skills for data-driven revenue decisions.
· Strong communication and collaboration in a lean environment.
· Disciplined execution using EOS/Traction.
Why Join Us?
· Competitive salary with comprehensive benefits
· Shape MintRx’s e-commerce growth in a booming telehealth sector, directly impacting patient lives.
· Join a mission-driven team passionate about affordable, compassionate healthcare.
Take the next step in your career with MintRx/Medmetrics.Apply now and join us in shaping the future of healthcare!
Job Type: Full-time
Pay: $125,000.00 - $150,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
Application Question(s):
- How many years of experience do you have in eCommerce, digital health, or SaaS?
- Have you worked directly with Shopify for e-commerce growth?
- Do you have hands-on experience with EOS/Traction (e.g., running L10 meetings, setting Rocks, managing scorecards)?
- Do you have experience developing and managing B2B sales pipelines in a pharmaceutical environment?
Work Location: In person
