Job Description
Cureus is revolutionizing and democratizing the field of medical research. Our vision is to eliminate the barriers to the generation, curation and dissemination of medical knowledge. We aim to improve the lives of clinicians and researchers by streamlining the academic publishing process and providing advanced options to promote and access the resulting medical breakthroughs.
As our Sales Operations Analyst, you'll drive operational excellence while directly impacting revenue growth. You'll manage comprehensive sales operations from lead to close, handle the full customer lifecycle through renewals and expansion, and empower our sales teams with data-driven insights and tools.
This role combines hands-on operations with strategic account management and sales enablement. Working cross-functionally with sales, marketing, customer success, finance, and leadership teams, you'll streamline processes, analyze performance data, and build scalable systems that support our rapid expansion in medical publishing.
If you want to devise and deliver high-quality operations solutions that will drive change in the medical publishing status quo, then we want you!
- Salary range: $75,000 - $95,000
- Work location: Fully Remote (USA Pacific Time Zone Only)
This is a fully remote position, but only applicants residing in the Pacific Time Zone of the United States will be considered.
Key Responsibilities
Revenue Operations & Account Growth:
- Own the complete revenue cycle from lead tracking and quoting through contract execution and renewal management
- Drive customer retention and expansion by identifying upsell opportunities, coordinating renewal negotiations, and partnering with Customer Success to maximize account value
- Maintain data integrity across all revenue systems and provide accurate reporting to leadership on pipeline health and forecasting
Sales Enablement & Analytics:
- Empower the sales team with comprehensive tools, processes, and competitive intelligence while optimizing our HubSpot CRM for maximum adoption and efficiency
- Develop data-driven insights through sales performance dashboards, trend analysis, and conversion metrics that directly inform GTM strategy and business decisions
- Support accurate sales forecasting and provide actionable recommendations to leadership based on pipeline and performance data
Operational Excellence & Automation:
- Design and implement scalable processes and automation solutions that increase team productivity
- Streamline repetitive tasks through system optimization while building the operational infrastructure needed for rapid scaling in the medical publishing space
- Partner cross-functionally with Product, Customer Success, and Finance teams to align operational processes with business objectives and ensure seamless customer experience
Qualifications
Must-Haves:
- 3+ years in sales operations, account management, or revenue operations
- Advanced Excel skills and CRM proficiency (Salesforce/HubSpot)
- 2+ years remote work experience
- Bachelor's degree in Business, Analytics, or related field
Preferred:
- SaaS or subscription revenue experience
- Healthcare/medical publishing background
Personal Attributes:
- Self-starter with strong analytical skills and experience
- Superb verbal, written and interpersonal communication skills
- Highly organized, detail oriented and affinity for multitasking,
- Comfortable with ambiguity and fast-paced environments
- Ability to express ideas to improve and grow the team as we scale
- High integrity with bias for action
Job Type: Full-time
Pay: $75,000.00 - $95,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: Remote
