Business Operations Analyst

USTC • Full-time • Edison, New Jersey, United States • $60.96k - $86.01k / year • 3m ago

Job Profile

The Business Operations Analyst plays a pivotal role in shaping the future success of our business by supporting various reporting and data analytics requests. This position supports all Operations related data/business analysis, gathers information from multiple sources, analyzes the information, and combines it into reports and presentations. This person will track and report pertinent metrics related to sales and operations performance and productivity, including reporting specific findings related to prepared / published data.

Responsibilities

Support development and monitoring of KPI?s and SLA?s.
Coordinate monthly Flash report.
Assist with preparation of various versions of daily, weekly, and monthly reporting requirements.
Provide executive management report and data presentation support.
Collaborate with cross-functional teams to map, implement, and refine processes.
Identify improvement opportunities based on prepared data and reporting
Proactively research industry trends and best practices.
Provide general support for data analysis and report tool training.
Ad hoc business analysis on a project basis.

Requirements/Key Experiences

3+ years of Business Operations experience
Strong proven experience with Business Intelligence systems such as PowerBI and Tableau
PC experience in Windows environment required, Advanced Excel knowledge necessary
Excellent verbal and written communication skills
Ability to prioritize and complete multiple projects simultaneously, gather and organize data into efficient reporting tools
Exceptional time management and follow-up.
High accuracy driven
Must be detail oriented and capable of multi-tasking large volumes of work.