Company Description
Headquartered in Delhi, India, Suronex is a leading technology company specializing in securing cloud infrastructures, digital assets, and enterprise environments. We prioritize a secure development lifecycle, ensuring no backdoors and full transparency for our customers. Our Cloud Security & Compliance product support international standards and frameworks, and are ideal for applications involving the protection and monitoring of cloud-native environments and hybrid infrastructures.
Role Description
We are seeking a detail-oriented and proactive Executive, Business Operations to support day-to-day business operations, internal processes, and external communications. The role will involve managing cross-functional operations (Admin, HR, and support functions), handling partner/customer interactions, and contributing to strategic initiatives such as our Go-To-Market (GTM) strategy. The ideal candidate should be highly organized, adaptable, and able to manage ad hoc tasks while ensuring smooth workflow across the company.
Key Responsibilities
- Oversee and manage daily operational activities to ensure business efficiency and effectiveness.
- Manage customer and external communications in a professional and timely manner.
- Handle internal operations, including Admin, HR, and other support functions.
- Interact with external teams, vendors, and partners to ensure seamless collaboration and delivery.
- Manage day-to-day ad hoc work requirements, ensuring issues are addressed promptly.
- Support and participate in Go-To-Market (GTM) strategy execution, including research, planning, and coordination.
- Prepare and deliver presentations, reports, and operational documentation for internal and external stakeholders.
- Coordinate with cross-functional teams including sales, finance, and customer service to ensure alignment and efficiency.
- Monitor process performance and identify areas for improvement.
- Ensure compliance with company policies, procedures, and industry regulations.
- Support the implementation of new tools, technologies, and workflows for operational efficiency.
- Address operational issues promptly and provide solutions to minimize disruptions.
- Contribute to strategic planning and execution of operational initiatives.
Key Skills & Competencies
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Ability to manage multiple priorities and work under pressure.
- Analytical thinking with problem-solving skills.
- Proficiency in MS Office Suite (Excel, Word, PowerPoint); ERP/CRM experience is a plus.
- Detail-oriented with a process-driven mindset.
Qualifications
- Bachelors degree in Business Administration, Operations Management, or a related field.
- 1–3 years of experience in operations, administration, or related roles (Freshers with strong skills may also apply).
What We Offer
- Competitive salary and benefits package.
- Growth opportunities within a fast-growing organization.
- Exposure to cross-functional business operations and GTM strategy.
- A collaborative and inclusive work environment.
Role:
Customer Success, Service & Operations - Other
Industry Type:
IT Services & Consulting
Department:
Customer Success, Service & Operations
Employment Type:
Full Time, Permanent
Role Category:
Customer Success, Service & Operations - Other
Education
PG:
MBA/PGDM in Any Specialization
Key Skills
- Skills highlighted with ‘‘ are preferred keyskills
