We don't just believe in better. We make it happen. "
Better content. Better products. And better careers." "
"
Working in Tech, Product or Data at Sky is about building the next and the new.
From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. "
"
Role/Team overview "
The Senior Manager of Business Operations will lead financial and operational oversight for Global Product Sky while managing a team that supports the Global Product Experience Engineering and Global Platform Management functions. The role drives operational performance, delivers process and automation improvements, and provides expert financial and data analysis. It requires strong leadership across cross - functional teams, regular engagement with senior stakeholders, and the ability to manage multiple priorities to ensure high - quality, timely delivery.
Global Product
The Global Product Organisation is responsible for delivering world class products and services to our customers across both Sky and Comcast. Together, we offer the best and broadest range of content, deliver market-leading customer service, and use innovative technologies to give customers the best possible TV, Broadband and Mobile experience. The newly formed Global Product Business Operations team supports the organisation by simplifying decision making, driving efficiencies, and creating meaningful ways to measure outcomes.
What you'll do "
- Act as a key partner in the community of practice, driving process automation and efficiency initiatives to empower teams.
- Collaborate with finance to oversee the financial portfolio, integrating data across Comcast and Sky, and support strategic portfolio management and product evaluations.
- Develop and manage Global KPI analysis and reporting, designing dashboards for better decision-making and analysing investments and resource allocation to optimise labour and roadmap strategies.
- Support workforce planning and roadmap strategy and decisions by analysing investment levels and resource allocation. Lead the consolidation and improvement of workforce tracking processes
- Work closely with cross-functional teams across procurement, legal, HR, and other business areas to ensure seamless collaboration and process improvement.
- Provide leadership by supporting the Senior Director of Business Operations to execute the team's vision, strategy, and policies while adopting tools like Excel and PowerPoint to enhance efficiency and innovation.
- Deliver high-quality outputs on time, effectively managing multiple tasks and priorities.
What you'll bring" "
- Proven experience in driving change through constructively challenging the status quo and uncovering better solutions through tough questions.
- A passion for innovation, adaptability, and a relentless pursuit of excellence, fostering a culture of accountability and high performance.
- Proven ability to lead high-performing teams through mentorship, motivation, and delivering exceptional results.
- Strong expertise in financial management , process improvement, data analysis, and operational efficiency, with a balance of strategic vision and attention to detail.
- Exceptional interpersonal skills-engaging, empathetic, and transparent-enabling effective collaboration across all organisational levels and diverse business areas.
- Proficiency in cross-functional collaboration and stakeholder engagement, with a focus on fostering operational excellence and building strong relationships.
Benefits and perks "
There's one thing people can't stop talking about when it comes to life at Sky: the perks . Here's a taster:" "
- Free Sky TV or NOW package , including Sky Sports and Sky Cinema"" "
- Pension package" with up to 9% employer contribution
- Private healthcare"with mental health support "
- Aviva Digital GP and dental insurance "
- Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect" "
- Sharesave and Tech schemes "
- A range of Sky VIP rewards and experiences" "
"
How you'll work "
We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week. "
"
Your office base" "
Osterley
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
"
Who we are "
We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.
"
We ' re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. " We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need as early as you can."
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. "
To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.
To find out more about working with us, search
#LifeAtSky on social media. "
