POSITION SUMMARY
The Business Systems Analyst supports the application portfolio across the organization and manages critical projects, hardware and software applications by eliciting, translating, and documenting business and process requirements for departmental projects. Consults with a broad constituency to develop creative solutions using development lifecycles, effective project management and analysis skills in order to support business strategies.
The Business Systems Analyst demonstrates and adheres to the company values of safety, honesty, ownership, respect, and teamwork to ensure a successful partnership with customers and employees that result in OmniTRAX’s continued success.
ESSENTIAL RESPONSIBILITIES
- Support the management of the application environment across the organization, with an emphasis on day-to-day operations of NetSuite and related systems to achieve optimal functionality, usability and integration
- Facilitate data integration among applications primarily involving Software-as-a-Service core application programming interfaces (APIs)
- Document and maintain data model diagrams, data flow diagrams, integration diagrams, and other application information
- Monitor integration processes and workflows to identify and resolve issues
- Explore technical approaches to be implemented by project teams, and guide the participants from discovery through rollout of the implementations
- Translate business needs into product backlogs, user stories, and business requirements to optimize business value of applications and processes
- Support the consistent implementation of systems activities and processes supporting business applications, including Maintenance of Business and Process Improvement Team guidelines
- Work collaboratively across all lines of business and departments with a positive attitude focused on delivering value from the applications and resources
- Continuously analyze and monitor utilization of applications for current and future needs; provide insight about future planning and resources to extract value from the application portfolio
- Focus on continuous process improvement towards departmental policies, procedures, and best practices
OTHER DUTIES
- Maintain knowledge about current and emerging technologies that may benefit the company
- Perform other duties and projects as assigned
SUPERVISORY RESPONSIBILITIES
REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES
- Bachelor’s degree in computer science, IT, Information Systems, or equivalent technical expertise
- 3-5 years’ experience in related capacity, with a minimum of 3 years’ experience with NetSuite
- Experience with NetSuite, NetSuite SuiteScripts, and NetSuite SuiteFlows
- Computer skills in Microsoft stack, including Azure, Azure Data Factory (ADF), Power BI, and SQL Server
- API integration experience
- Python, JavaScript, or other coding language experience
- Proactively adapt to challenges that arise; provide thought leadership, drive successful outcomes, utilize complex problem solving and conflict resolution skills
- Strong project management skills and ability to prioritize concurrent assignments
- Self-starter, multi-task to deliver deadlines and meet business goals
- Superior interpersonal and customer services skills to meet and/or exceed customer expectations
- Excellent verbal and written communication skills
- Professional integrity and accountability
REQUIRED CERTIFICATIONS AND LICENSES
PREFERRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES
- Previous experience in Rail Transportation, Supply Chain Logistics, Manufacturing and/or Oil and Gas industries
- Working experience in Agile methodologies
- Working experience with Accounting processes
COMPENSATION
- Estimated Starting Annual Salary: $91,702.00
- Exact starting salary is determined by merit; seniority; geographic location; education, training, and/or experience related to job duties and responsibilities
- FLSA Status: Exempt, Not Eligible for Overtime
- Eligible for Participation - Annual Discretionary Bonus
BENEFITS
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Mental wellbeing resources
- Paid Maternity leave
- Paid Parental leave
- Referral program
- Sick time
- Vacation time
- Vision insurance
PREFERRED CERTIFICATIONS AND LICENSES
- NetSuite Certified Administrator
- Project Management Professional (PMP)
WORK ENVIRONMENT
- Work in a climate-controlled office and routinely use standard office equipment
TRAVEL
- Up to 5%, as business requires
PHYSICAL REQUIREMENTS
Physical Requirements % of Work Time
Remain in a seated position 80%
Speak and hear clearly 100%
Lift office products and supplies, up to 20lbs. 20%
Stoop, kneel, bend and reach 10%
Dexterity to write and manipulate keyboard and mouse 100%
