We’re seeking a proactive and highly organised Business Operations Manager to drive operational excellence across the company. This role is pivotal in supporting strategic initiatives, enabling cross-functional collaboration and ensuring smooth day-to-day operations. You’ll work closely with the CEO, members of the executive team and the wider organisation to help scale the business effectively.
Key Responsibilities
Strategic & Operational Enablement
- Partner with the CEO to lead the quarterly EOS (Entrepreneurial Operating System) process, including planning, alignment, tracking, and reporting
- Own the execution of strategic initiatives from planning through to delivery, ensuring measurable impact and accountability
- Champion the use of operational tools (e.g., HubSpot, Xero, Microsoft 365 suite including Teams, SharePoint, and Office) and drive adoption of best practices and new technologies
- Build strong cross-functional relationships to support company-wide goals and foster a culture of collaboration and transparency
- Adoption of AI (CoPilot) within business operations
- Coordinate automation of KPI reporting / dashboard
IT Security & Compliance
- Support the CTO in maintaining the Information Security Management System (ISMS) and coordinating the annual ISO 27001 audit
- Maintain and regularly update company policies, including Health & Safety, GDPR compliance and the Staff Handbook
People & Office Operations
- Coordinate recruitment activities, including job postings, application management and interview scheduling
- Support onboarding and offboarding processes to ensure a seamless employee experience
- Organise logistics for executive meetings, team events, and company-wide gatherings
- Oversee office operations, including supplies, equipment, health & safety compliance and access management
- Organise weekly company knowledge sharing event
What We’re Looking For
Essential
- Proven experience in business operations and project management
- Experience identifying inefficiencies and implementing scalable operational processes
- Comfortable leading change initiatives and driving adoption of new tools, systems, or ways of working
- Understanding of regulatory frameworks (e.g. GDPR, ISO 27001) and ability to manage compliance-related tasks
- Familiarity with HR processes such as recruitment, onboarding, and employee lifecycle management
- Analytical mindset with the ability to interpret data and translate insights into actionable decisions
- Excellent organisational skills and a bias toward execution and continuous improvement
- Ability to build trust and communicate effectively with internal and external stakeholders across all levels
Desirable
- Digital native with prior exposure to AI, SaaS, or tech-driven business operations
- Financial acumen, including experience with budgeting or financial reporting
- Proficiency in Excel or other data analysis tools
- Experience using EOS (Entrepreneurial Operating System)
To apply, please send your CV and a short cover letter to careers@oxfordrisk.com with the subject line “Business Operations Manager - [Name]”.
We are not accepting any CV's through recruitment agencies for this role.
We look forward to hearing from candidates.
