At Front Row, we partner with leading brands to accelerate their eCommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We're continually cultivating functional areas of expertise and retaining the highest caliber of talent — while sharing knowledge and data, creating efficiencies, and looking at every aspect of our client's business from a 360 perspective. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world's most competitive commerce markets and make each of our six capabilities the first to act on the next big things.
We live for the exchange of energy between brands and audiences, you should too, and we've made it our mission to expand every brand's market share and heart share. Because we believe every transaction has the potential to be transformational.
We leverage data-driven insights from Catapult, our proprietary technology, and our deep understanding of marketplaces like Amazon, Walmart.com, TikTok Shop, to craft strategies unique to each brand we work with while protecting their pricing and channel strategies at every lifecycle stage and in any global market.
The Manager, Deal Desk plays a critical role in driving efficiency, accuracy, and strategic rigor throughout the sales process within our Marketplace Partnerships division. Acting as the operational backbone, this individual manages deal execution, project manages proposal development, and ensures data integrity across systems to enable efficient scaling.
This role is ideal for a detail-oriented, commercially savvy professional who excels at managing complex workflows, coordinating multiple stakeholders, and ensuring seamless deal execution in a fast-paced agency environment.
Key Responsibilities
Proposal Development & Deal Support
- Lead the development and project management of sales proposals and pitch materials, ensuring alignment with strategic pitch direction, and company standards
- Partner with Sales Leadership, Cross-Functional SME's, and Finance to prepare high-quality, accurate, and on-time proposals for new business opportunities
- Project manage all pricing, audit, data, and insights requests that inform deal strategy and proposal development
- Serve as a strategic partner to the sales team - structuring deals, modeling outlooks and revenue waterfalls, and providing commercial insights that inform pitching, forecasting and pipeline planning
- Serve as a key point of contact for Marketplace Partnerships deal desk inquiries - providing clarity on processes, documentation requirements, and approval workflows
- Partner with leadership and internal stakeholders to ensure clean handoffs between Sales, Finance, and Client Services Teams once a deal is closed
Pipeline & Data Integrity
- Maintain high standards of CRM data hygiene, ensuring pipeline accuracy, deal stage tracking, and consistent forecasting inputs
- Audit HubSpot data regularly to ensure opportunities reflect the latest commercial details, client and contract information, and stage progressions
- Provide weekly pipeline and deal status reports to Sales leadership, flagging key trends, delays, or risks
Cross-Functional Collaboration & Enablement
- Finance: Partner on pricing alignment, deal valuations, and approval requirements
- Revenue Operations (RevOps): Collaborate on process optimization, CRM data integrity, and reporting needs
- Client Services: Collaborate and facilitate pitch development, and smooth handover post-deal execution
- Marketing: Ensure pitch materials, case studies, and proposal templates remain current and aligned with brand positioning
- Training & Documentation: Document Marketplace Partnerships-specific deal desk processes and lead training sessions as needed on proposal standards, deal workflows, and CRM best practices
Requirements
- Bachelor's degree in Business, Finance, or related field
- 5+ years of experience in deal desk, sales operations, or commercial enablement within a digital, ecommerce, or technology-driven environment
- Strong experience managing proposal development and deal workflows across multiple stakeholders
- Advanced proficiency with HubSpot CRM (pipeline management, reporting, and opportunity tracking)
- Exceptional organization, communication, and project management skills, with the ability to manage multiple concurrent priorities
- Strong attention to detail, accountability, and a passion for driving process excellence
- Demonstrated success in improving operational efficiency and supporting cross-functional teams
Benefits
- Health, dental, and vision
- 401K matching up to 3%
- PTO
- Summer Fridays
- Wellness and commuter benefits
- Work with a fun, consultative team of experts
- Location - headquartered in SoHo, New York City with offices in San Diego, Hamburg and Bratislava
SALARY - $80,000 - $100,000
