Be part of an innovative company that’s transforming how global enterprises manage and monetize intellectual property through a leading SaaS platform. Their solutions help rights holders maximize portfolio value, reduce risk, and streamline operations across industries including media, entertainment, and life sciences.
If you’re passionate about building smarter solutions that help organizations unlock the full potential of their intellectual property, this is an opportunity to be part of a company shaping the future of IP management.
The Position
We are seeking a Director of Revenue Operations to lead and optimize our Sales, Marketing, Finance, Product, and Customer Success operations in partnership with the CRO. This role drives cross-functional alignment under unified revenue KPIs, manages operational processes and cadence, and leads strategic initiatives, including M&A and integration projects, to enable predictable, profitable growth.
The Director of RevOps will centralize data, optimize systems, and deliver actionable insights to GTM teams and executives, improving efficiency, alignment, and revenue predictability. The ideal candidate is a strategic, hands-on leader with deep expertise in B2B go-to-market motions, analytics, and sales technology, capable of translating strategy into operational execution with measurable impact.
Role and Responsibilities:
Strategic Planning & Commercial Design
- Partner with executive leadership to develop the long-term revenue strategy and execution (top-down and bottom-up).
- Drive cross-functional alignment of goals, processes, and metrics across Marketing, Sales, and Customer Success, establishing SLAs and Rules of Engagement for the customer journey.
- Design the territory structure, including market segmentation, territory management (with TAM/SAM/SOM analysis), Sales organization planning, and Pricing & Packaging initiatives.
Incentive Compensation & Financial Governance
- Manage Incentive Compensation, including developing commission plan structures, quota assignments, and facilitating commission calculations in partnership with Finance.
- Lead Finance Operations support, including ARR Bridge, Gross Revenue Retention (GRR)/Net Revenue Retention (NRR) planning, and Customer Acquisition Cost (CAC) calculations.
Data, Forecasting, & Performance Management
- Own the revenue forecasting process and define/manage Key Performance Indicators (KPIs), providing actionable insights via executive dashboards.
- Oversee data governance and deep-dive analysis on pipeline management (conversion rates), sales cycle metrics, CAC, and LTV.
- Ensure data integrity across all revenue systems (primarily CRM) to facilitate accurate and reliable performance reporting.
Process, Systems, & Enablement
- Design, document, and implement optimized end-to-end revenue processes (lead-to-cash/renewal), identifying and fixing bottlenecks to drive organizational productivity.
- Own the entire RevOps technology stack (CRM, CPQ, Marketing Automation, etc.), ensuring data quality, integration, and supporting ongoing operations and new initiatives.
- Develop and execute revenue enablement across Sales, Marketing, and Customer Success, including onboarding, training, tools, processes, and adoption, to drive organizational effectiveness and revenue growth
What You'll Bring to the Role:
- 10+ years of progressive experience (minimum 7 years) in Revenue Operations, Sales Operations, or related functions in fast-paced B2B/SaaS environments, with 5+ years in leadership managing high-performing teams.
- Bachelor’s degree in Business, Finance, or related field; MBA is a plus.
- Proven experience building and scaling RevOps functions, ideally from $20M to $100M+ growth stages.
- Deep expertise in modern B2B go-to-market motions, managing a range of deal sizes ($25K ARR to $1M+ enterprise).
- Track record of improving operational efficiency and driving measurable business impact.
- Experience in Mergers & Acquisitions (M&A), from due diligence to synergy execution, is highly desirable.
- Strong command of RevOps technology stacks, including CRM (e.g., Salesforce), CPQ, and Marketing Automation, and expertise in data analysis, financial modeling, and BI tools (Tableau, Power BI).
- Prior experience in Sales Management and/or Customer Success is advantageous.
- Strategic thinker and action-oriented self-starter with the ability to prioritize high-impact initiatives.
- Excellent communication, presentation, and cross-functional leadership skills, with a proven ability to influence stakeholders at all levels.
Compensation & Benefits:
- Competitive Compensation and Health & Dental Benefits
- 401K / RRSP Match Program to support your future
- Strong Focus on Work-Life Balance, including alternating Fridays off and flexible time-off policies
- Hybrid Work Environment for flexibility and collaboration
4 Stage Recruitment Process
- Review - We review applications and screen based on a variety of criteria
- Phone - Candidates will be screened via a quick 20-minute Zoom meeting to discuss the role opportunity
- Interview - We will conduct 2 stages of interviews via Zoom
- Offer - We will make an offer to the candidate that we feel would excel most in the role.
**Please be advised that only those candidates selected for interviews will be contacted, and references will be requested for those candidates selected in the final interview stage.**
Equal Employment Opportunity
We are an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work.
If you are contacted for an interview and require accommodation during the interviewing process, please let us know.
Apply Today
If you want to join a company that strives for a mission, purpose and making an impact, we encourage you to apply today.
