We’re looking for a highly analytical, collaborative, and systems-savvy Revenue Operations Manager to drive operational excellence across our go-to-market (GTM) functions — Marketing, Sales, and Customer Success. In this role as an individual contributor, you’ll optimize processes, tools, and insights to ensure our revenue teams are aligned, efficient, and focused on driving growth. You’ll be a key partner in shaping how we scale by creating visibility into the revenue engine and ensuring seamless execution across the customer journey.
Key responsibilities
- Optimize revenue performance by streamlining the GTM funnel and improving pipeline health
- Enable data-driven decisions by enhancing visibility into funnel metrics, customer health, and retention
- Align GTM teams around shared processes, KPIs, and systems to improve operational leverage
- Act as a strategic connector between Marketing, Sales, and CS — ensuring a unified customer experience
- Manage and optimize GTM systems including CRM (Salesforce), marketing automation (e.g., HubSpot), and customer success platforms
- Ensure clean data, strong integrations, and process alignment across Marketing, Sales, and Customer Success teams
- Support the entire lead-to-renewal lifecycle by partnering with Marketing leadership to drive lead scoring, segmentation, campaign attribution, and MQL handoff to Sales
- Partner with Sales leadership to define and manage pipeline workflows, territory planning, KPIs, quotas, and forecasting
- Provide analytics and insights on funnel performance, win/loss trends, opportunity progression, and customer health
- Support outbound and account-based sales efforts with routing logic, trigger event data, and prioritization frameworks
- Assist Customer Success and Account Management teams in managing cross-sell/upsell targeting, renewal processes, NPS tracking, and referral program execution
- Build and maintain reports and dashboards to track GTM effectiveness and inform strategic decisions
What You Bring- 3–5 years of experience in Revenue Operations, Sales/Marketing Ops, or GTM Enablement, ideally in SaaS or high-growth environments
- Strong experience with CRM systems (Salesforce required) and marketing automation platforms (HubSpot preferred), including hands-on configuration to support evolving workflows and reporting requirements
- Working knowledge of customer success and support tools (e.g., Gainsight, Zendesk, Intercom)
- Exceptional analytical skills and experience using data to generate actionable insights
- Proficient in building reports and dashboards using BI tools (Tableau, Looker, or similar)
- Strong project management skills with the ability to juggle multiple initiatives and stakeholders
- Clear, concise communicator who thrives in cross-functional collaboration
Why Join Us?- Be a strategic voice at the intersection of data, process, and people
- Help shape the infrastructure of a fast-growing organization
- Work with passionate, mission-driven teams focused on delivering an exceptional customer experience
- Gain exposure to end-to-end GTM strategies and play a central role in their success
Ready to help us scale smarter? Apply today and be a key force behind our growth engine.
Where you work matters, and we know what makes employees happy. Some of the perks we provide are:
- Competitive compensation package including 100% paid coverage for the employee for Medical, Vision, Dental, Life, and Disability benefits and employer contributions toward dependent coverage for Medical, Vision and Dental for dependents
- Flexible time off + 14 paid holidays!
- Time off for volunteer work
- Donation matching
- Great company culture and office that includes regular team and company social events, volunteering in community, company lunches, professional development, and much, much more!
- 401(k) with employer matching immediately vested after the waiting period
- Dog-friendly office environment
- See more culture and value information at https://altvia.com/careers/.
The base compensation for this role is market-competitive, starting at $100,000 annually + benefits, DOE.
