Deal Desk Analyst (Enterprise Team)
A bit about us •
Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.
Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.
Who are we looking for?
As a Deal Desk Analyst, you will play a key supporting role in the sales process. You will help ensure deals are structured correctly, comply with company policies, and are processed efficiently. Working closely with sales, finance, and other internal teams, you’ll help maintain data accuracy, prepare quotes, and support the smooth running of deal desk operations.
What will you be doing day-to-day?
- Support production of standard customer proposals and quotes using pricing data and templates.
- Maintain and update pricing lists, cost bases, and deal documentation.
- Support the sales team by responding to requests for commercial support in a timely, professional manner.
- Assist in reviewing sales proposals to ensure compliance with pricing policies and contractual terms.
- Collaborate with Sales, Finance, and Operations to streamline quote-to-cash processes.
- Ensure all deals are accurately entered and properly booked in the CRM tool (e.g., Salesforce).
- Assist in basic financial analysis and margin checks for deals.
- Maintain effective audit trails and ensure internal tools are kept up to date.
- Identify and suggest process improvements to enhance efficiency.
- Support the adoption and utilisation of deal desk tools and processes.
- Ensure compliance with Gamma’s corporate policies and standards in all deals and transactions.
What you’ll need
- 1–2 years’ experience in a commercial, pricing, or sales support environment (telecoms desirable but not essential).
- Good Microsoft Excel skills (pivot tables, v-lookups).
- Good Microsoft Word skills.
- Strong attention to detail and willingness to learn.
- Good written and verbal communication skills.
- Organised, reliable, and able to manage multiple tasks with guidance.
- Positive attitude and team player.
What do we offer you?
- At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you.
- Family matters, too. With enhanced maternity and paternity pay, we’re here to support you as a parent and help you thrive in your career.
- We offer a contributory pension plan to help you save for the years ahead, with Gamma’s contribution varying dependant on yours.
- Your well-being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones.
- We want you to share in our success. That’s why we offer tax-efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma’s growth.
- We’re committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family..
- And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably.
A few things to note
- Unfortunately, we can't offer visa sponsorship or relocation support for this role.
- This role requires hybrid working from our Newbury or London Office maximum 3 days per week.
- If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for!
- Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.
- We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work-life balance and enjoy working here at Gamma.
- For recruitment agencies – we have a network of fantastic partners that support us in our hiring from time to time. We‘re not looking to increase that network currently, so please don’t send speculative CVs.
