Deal Desk Manager, Renewals (Remote from North Carolina)

Jobgether • Full-time • Remote (North Carolina, United States, US) • 6d ago

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Deal Desk Manager, Renewals in North Carolina .

In this role, you will lead the end-to-end management of contract renewals, ensuring timely execution, accuracy, and strategic alignment across multiple internal teams. You will act as a key advisor for deal structuring, pricing, and commercial negotiations, supporting complex and high-value renewals while mitigating risk. This role requires close collaboration with Customer Success, Sales, Revenue Operations, Legal, and Finance to streamline processes, forecast revenue, and maintain compliance. The ideal candidate thrives in a fast-paced, high-growth environment, combining analytical skills, operational excellence, and effective stakeholder management to maximize retention and customer satisfaction. You will also implement best practices, process improvements, and reporting frameworks that enhance the overall renewals function. This is a hands-on, strategic position with direct impact on revenue and customer relationships.

Accountabilities

Manage the full renewal process, including coordination with internal teams, customer communications, and contract execution
Provide deal advisory and support commercial negotiations for complex renewals, ensuring mutually beneficial agreements
Develop and maintain best practices for deal structuring, pricing, and contract terms, driving consistency and compliance
Prepare financial models and risk/reward analyses to inform leadership and account teams on deal economics
Lead non-standard deal approvals and manage quote processing to ensure timely execution
Maintain accurate renewal forecasts, reports, and records to support business planning and decision-making
Collaborate cross-functionally to streamline renewals operations, implement automation, and improve process efficiency

Requirements

Bachelor’s degree in Accounting, Finance, Business, or a related field, or equivalent work experience
5+ years of experience in deal desk, finance, contracts, sales operations, or revenue roles; SaaS/subscription experience preferred
Strong understanding of revenue recognition principles
Proficiency with Salesforce.com ; experience with Gainsight or similar tools is a plus
Proven ability to lead complex negotiations and manage bespoke commercial agreements
Strong analytical, organizational, and problem-solving skills
Excellent verbal and written communication skills, with ability to influence stakeholders across multiple teams
Experience in a high-growth, fast-paced technology or SaaS environment

Benefits

Remote work flexibility with a supportive home-office environment
Competitive base salary with variable compensation and potential equity participation
Comprehensive benefits including medical, dental, vision, life insurance, short- and long-term disability
Paid vacation and holidays
Professional development opportunities and training programs
Retirement plan (401k) and other employee perks
Inclusive and collaborative work culture with a focus on growth and customer success

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.