CCM Hockey is present worldwide, we have offices in Canada, the United States, Sweden, Finland, Germany and Taiwan. Our headquarters are located in Montreal, where we create and develop our equipment. Our mission is to inspire dreams and empower every player to fulfill their passion while enjoying their game. Our team's vision is to be the leading brand on and off the ice, by delivering innovative products and outstanding experience to our athletes and partners everywhere, all while putting our employees and communities at the forefront. We aim to unlock the full potential of every CCM athlete from pond to forum by delivering innovation to maximize performance and ignite in them the self-confidence to chase their dream. We’re looking for passionate players who share our core values and will help us become THE industry leader!
At CCM Hockey, we live our values everyday:
Authenticity: Standing up for who you are, doing what you mean and what you believe in.
Empowerment: Through their unique contributions, each person is different, each person is important, and each person has the opportunity to make a difference.
Teamwork: A team that works together always beats a team of highly skilled individual players.
Respect: Valuing differences and allowing others to express themselves when working together, to achieve common goals, to grow and succeed as a company.
PURPOSE
The Sales Operations & Pricing Analyst plays a dual role, combining core sales operations responsibilities with ownership of pricing governance and customer profiling. This position supports the North American team through data analytics, reporting, process optimization, pricing execution, and cross-functional collaboration. The analyst ensures accurate program execution, consistent and strategic pricing executions, and provides actionable insights to empower the sales team to win in the market.
Key Responsabilities
Sales Analytics & Reporting
- Develop, maintain, and automate dashboards and reports (sales performance, category trends, sell-through metrics).
- Analyze sell-through data to identify opportunities, risks, and emerging trends.
- Deliver weekly and monthly reports for Sales Managers.
Customer Profiling & Segmentation
- Categorize customers based on sales programs eligibility, performance, channel type, and qualification criteria.
- Maintain and update customer profiles to ensure accurate discounts, incentives, and program alignment
- Collaborate with Sales to assign customers to appropriate tiers and benefit structures.
- Monitor program compliance, track exceptions, and identify opportunities to optimize customer segmentation.
Pricing Governance & Execution
- Own and execute pricing files, discount structures, and program pricing across customer tiers.
- Ensure timely and accurate implementation of pricing changes in ERP, CRM, and related systems.
- Validate pricing and discounts with customer profiles, contracts, and sales programs.
- Support annual pricing cycles, promotional programs, and in-season adjustments.
- Investigate pricing discrepancies and collaborate with Sales and Finance to resolve issues and improve consistency.
Process & Systems Optimization
- Enhance efficiency of sales processes, pricing workflows, and customer data management.
- Document processes, create SOPs, and support tool enhancements and automation initiatives.
Sales Support
- Prepare account-level analysis for Account Managers (performance reviews, category breakdowns, assortments).
- Support go-to-market launch planning, including internal tools, sell-in materials, and readiness documents.
- Provide ad hoc analysis and insights to internal teams (Sales, Marketing, Finance, Leadership).
Knowledge, Skills And Abilities
- Bachelor’s degree in Business, Finance, Analytics, or related field.
- 1-3+ years of experience in Sales Operations, Pricing, or Business Analysis.
- Strong analytical skills with Excel proficiency (lookups, pivots, models).
- Familiarity with CRM and ERP platforms and program/pricing structures.
- Exceptional organizational skills and attention to detail.
- Ability to communicate complex data in clear, actionable terms.
WHY JOIN THE CCM TEAM?
- Competitive salaries, including a performance-based bonus program.
- Full range of group insurance benefits (medical, dental, vision, life, etc.) from Day 1.
- Group retirement pension plan with employer matching (up to 5% of base salary).
- 3 weeks of vacation per year prorated as of your start date.
- Discounted prices on CCM products.
- Free gym at the head office.
- Fun social events throughout the year.
At CCM Hockey, we celebrate the difference for the benefit of our employees, our products and our collaborators. We work to create an inclusive environment where everyone, regardless of gender, ethnicity, religion, age or other motives, can give the best of themselves.
Please note that only retained candidates will be contacted. We respectfully ask agencies to not contact us or send unsolicited applications. We thank all applicants for their interest.
- Please note that the benefits may vary depending on the location and the position. All unionized employees are governed by the collective agreement.
