The business is one of the most successful and fast-growing software companies in the developer tools space. Their powerful JavaScript data grid and charting libraries are trusted by many of the world’s largest organisations, including most of the Fortune 500, to deliver outstanding performance, flexibility and scalability.
Role Purpose
As a strategic and analytical Revenue Operations Manager, you will play a key role in aligning our new business, marketing, and customer success operations to drive scalable growth and optimize revenue performance. This role is ideal for someone who thrives at the intersection of data, process, and strategy.
We are seeking a highly analytical and detail-oriented Revenue Operations Analyst to join our growing team. This is a critical role that will own the engine of our revenue organisation.
You Will Be Responsible For Two Core Functions
- Salesforce Data Integrity: Ensuring our Salesforce data is clean, accurate, and a reliable source of truth for the entire company.
- Analytics & Reporting: Transforming that data into actionable insights, reports, and dashboards that drive strategic decision-making for our Sales, Marketing, and Customer Success teams.
The ideal candidate is a Salesforce power-user who loves living in
data, identifying trends, and helping teams win by providing them with the right Information at the right time.
Key Responsibilities
Salesforce & Data Management
- Serve as a primary administrator for our Salesforce Sales Cloud instance.
- Manage all aspects of data integrity, including data cleansing, de-duplication,
and enrichment.
- Proactively audit and monitor data quality, implementing validation rules and
processes to maintain hygiene.
- Manage user profiles, roles, permissions, fields, and other configurations.
- Troubleshoot Salesforce issues for users, providing prompt and helpful support.
- Assist in managing the integration of our GTM tech stack with Salesforce (e.g., marketing automation, sales engagement tools).
Analytics & Reporting
- Design, build, and maintain all key sales reports and dashboards in Salesforce
and our Business Intelligence (BI) tools.
- Analyse and report on key revenue metrics, including pipeline health, funnel
conversion rates, sales velocity, and rep performance.
- Track core KPIs such as ARR, Churn Rate, Net Revenue Retention (NRR), and
Customer Acquisition Cost (CAC).
- Develop and manage sales forecasting models in collaboration with sales
leadership and finance.
- Conduct ad-hoc analysis to answer strategic questions from leadership (e.g.,
"Why is our win rate down?" or "Which lead sources provide the highest-value
deals?").
- Present findings in a clear, concise, and actionable format to stakeholders
across the business.
Forecasting & Planning
- Support quarterly and annual revenue planning with data-driven models and
scenarios.
- Help drive accountability through KPI tracking and regular business reviews.
Required
Qualifications & Skills
- 2-4+ years of experience in a Revenue Operations, Sales Operations, or
Business Analyst role.
- Expert-level proficiency in Salesforce (Sales Cloud), especially with reporting,
dashboards, data management (Data Loader), and workflows.
- Proven experience with BI tools (e.g., Tableau, Power BI, Looker, etc.) for
building and maintaining dashboards.
- Advanced data analysis skills with the ability to analyse complex
datasets, identify trends, and provide actionable insights.
- Strong Excel / Google Sheets skills (e.g., pivot tables, VLOOKUP, complex
formulas).
- Excellent communication skills, with the ability to explain complex data to
non-technical audiences.
- Extreme attention to detail and a passion for data accuracy.
- A proactive, problem-solving attitude and the ability to manage multiple
priorities independently.
Desirable (Nice-to-Have)
- Salesforce Administrator Certification (Admin or Advanced Admin).
- Basic understanding of SQL.
- Experience in a B2B SaaS or developer-focused company.
- Familiarity with the broader sales/marketing tech stack (e.g., HubSpot, Marketo,Outreach, SalesLoft).
Personal Attributes
- Hands-on, resourceful, and proactive — able to thrive in a fast-paced growth
Company
- Comfortable balancing high-level strategy with tactical execution
- Excellent communicator, both written and verbal
- Strong commercial acumen and results-driven mindset
- Collaborative leader who enjoys working closely with New Business, Customer
Success, Marketing, and leadership
- Enthusiastic about technology and developer tools
What We Offer
- Opportunity to join a market-leading, fast-growing global tech company
- Competitive salary and benefits package:
- Private health insurance
- Gym membership
- Hybrid working model with a vibrant London office (3 days per week in-office)
- A collaborative and inclusive culture where your ideas can make a global impact
