Location: London, Piccadilly Circus (with flexibility for hybrid/remote working)
About SureCloud
SureCloud is on a mission to help organisations secure their futures by driving Governance, Risk, and Compliance (GRC) success. As a recognised leader in the Gartner® Magic Quadrant™ for Integrated Risk Management Solutions, we empower companies to navigate an increasingly complex risk landscape with confidence.
Our innovative platform offers comprehensive GRC solutions, including Third Party Risk Management, Compliance Management, Data Privacy Management, Enterprise Risk Management, and more. SureCloud’s platform enables businesses to predict, analyse, and respond to risk before it becomes critical—providing proactive control for long-term business assurance. Trusted by FTSE 100 companies and global leaders like Specsavers and The Very Group, we’re rapidly scaling to meet the growing demand in the GRC space.
Why GRC and SureCloud?
The GRC space is experiencing unprecedented growth as organisations across industries face heightened regulatory scrutiny, supply chain complexity, and cybersecurity threats. SureCloud’s agile platform and expert services give enterprises the flexibility to adapt, comply, and thrive ensuring they can manage risk while seizing new opportunities. As part of our RevOps team, you’ll play a pivotal role in this transformation, helping enterprises stay ahead in a rapidly evolving world.
Our Culture
At SureCloud, our culture is built around three key values: Curious, Courageous, and Charged.
- We’re Curious—we constantly seek new knowledge and challenge assumptions to innovate and grow.
- We’re Courageous—we’re not afraid to tackle complex challenges head-on and embrace change.
- We’re Charged—we’re passionate, energetic, and driven to deliver the best outcomes for our customers and each other.
These values shape how we work together, how we support each other, and how we drive success for our customers.
The Role
As Revenue Operations Manager, you'll be the operational backbone of the Sales and Customer Success organisation — driving execution, enforcing rigour, and owning the infrastructure that powers sales performance. Your mission is to optimise the mechanics of selling: from forecast accuracy and pipeline hygiene to territory and quota management. You bring structure, precision, and analytical insight to help Sales hit their number — predictably and efficiently.
This role is not about strategy or AI experimentation. It’s about enabling repeatable execution at scale.
Key Responsibilities
- Manage and improve pipeline hygiene, CRM governance, and stage progression rules in HubSpot.
- Design and enforce sales cadences, funnel velocity checkpoints, and inspection rhythms.
- Build and maintain actionable dashboards and reports for performance, coverage, attainment, and funnel metrics.
- Lead deal desk operations, ensuring compliance, pricing accuracy, and approvals flow.
- Support territory design, quota setting, and capacity planning based on business priorities.
- Drive sales process optimisation and enforce adoption through enablement and systems.
- Senior accountability for Sales Enablement through working with sales and marketing functions to develop playbooks, hand-off design, and operational onboarding.
- Govern the integrity and scalability of the Sales tech stack and processes.
- Own sales forecasting processes in partnership with Sales leadership, ensuring high accuracy and accountability.
KPIs / Success Metrics
- CRM stage compliance and pipeline hygiene health score
- Quota attainment distribution and sales productivity per rep
- SLA adherence for deal desk and approval processes
- Sales cycle consistency and stage conversion benchmarks
- Forecast accuracy
Cross-Functional Partnerships
- Direct reporting line = Sales Leadership (daily collaboration for cadence & performance)
- Marketing & RevOps GTM (for sales enablement and campaign lead-flow handoff clarity)
- Finance (for quota, compensation, and forecasting alignment)
What Success Looks Like (6–12 Months)
- Pipeline is well-managed, free of dead deals, and consistently progressing.
- Sales reps are operating with clarity and consistency in process and expectations.
- Leadership reports are self-serve, timely, and focused on performance levers.
- Deal desk SLAs are predictable, and reps know exactly how to get deals done.
- The business has complete trust in the forecast.
Why Work With Us?
Here at SureCloud, our mission is “to inspire and empower people to challenge the way they work to create lasting change”—for our customers and for our employees. We’re committed to creating a healthy and happy environment so you can develop and deliver your best.
Key employee benefits include:
- Training opportunities
- Private healthcare
- Life insurance
- Travel opportunities
- Cycle to work scheme
- Tech scheme
- Pension scheme
- Recruitment referral bonus
- Eyecare vouchers & contribution towards subscriptions
- Internal recognition scheme with an opportunity to win vouchers
- Birthday leave
- Long Service Recognition & Rewards
