Are you looking for the opportunity to work at a growing startup that does meaningful work? KareHero is a rapidly growing tech startup revolutionising access to true care support. We are KareHero https://www.karehero.com/ - an energetic startup whose mission is to empower one million working adults to successfully juggle work and caring responsibilities for their loved one. We help families get their time back from the burden of understanding, finding and funding care.
At KareHero, you’ll be joining a passionate bunch of folk who are committed to tackling one of the biggest problems of our time - and having some fun along the way!
(Please note we are a small startup and cannot provide any visa sponsorship at this time)
About the job
We’re looking for an RevOps Manager/RevOps Specialist to join our team, who will provide operations and analytical support to the revenue generating teams by synthesising outputs from multiple systems into actionable, data-driven processes and strategies. You will be hands-on in building and maintaining the commercial tooling stack. As RevOps Manager, you will be responsible for optimising commercial operations to support the business in hitting targets.
Roles & responsibilities
- Build needed reports and dashboards and create charts, data sets, slides, and supporting documentation for all Customer meetings, business review meetings, and other critical meetings.
- Work cross-functionally with Sales, Marketing, Customer Success, Customer Support and others to ensure smooth operation of the business and consistent achievement of KareHero’s growth goals.
- Partner with the Head of Marketing to monitor and report on funnel operations and performance, and ensure application of appropriate actions.
- Support integration of new marketing tools, channels, and lead-gen sources.
- Proactively monitor and strive to maintain high levels of data quality, accuracy, and process consistency across all relevant business functions.
- Own creation of reports and dashboards to measure and report on key revenue metrics, and perform deep analyses on the leading, in-process, and lagging indicators.
- Enable a best-in-class sales forecast, pipeline and operating cadence. This will include everything from gathering data, improving predictive measures, running analysis, and facilitating forecasting and planning. You will own the usage of the commercial tooling stack and ensure the process is efficient and help the commercial team drive towards their targets.
- Support the teams in evaluating new tooling and measure the commercial value of existing tools
- Lead the commercial stack merger of any future company acquisitions
Who You Are:
- You bring 3-5 yrs experience in working in a fast pace organisation in RevOps or a similar business function
- You are operationally minded, learn systems quickly and have a knack for applying technology and systems to revenue generating processes.
- You have strong understanding of HubSpot
- You have excellent communication skills, verbal and written, and are just as comfortable gathering requirements from non-technical business users as you are communicating these requirements to engineers.
- You have a strong track record of driving superb performance in GTM functions.
- You never stop asking why, constantly forming and testing hypotheses, making sure to validate all assumptions with data.
- You are equally able to grasp the big picture, and the various components working towards that end.
- You are insightful, resourceful, motivated, and find fulfilment by enabling others.
Benefits
We know how important perks are and we’re committed to offering the best benefits package possible for our size.
Here’s a summary of what you’ll get working for us:
- Competitive salary of £50-60k annual salary on a full time basis, based on experience.
- A generous holiday allowance of 25 days plus bank holidays a year, plus your birthday day off.
- Enhanced pension scheme with 3% employer contribution (after successful probation period).
- Flexibility - We are hybrid with 2-days in-office per week (Tuesdays & Thursdays) at our Albert House (Old Street) office. The office is in co-working FORA spaces and has a gym, cafe, free coffee and snacks, showers, ping pong table, and nice open space for team work. 5 floors bright sunny space, close to shoreditch, lots of local eateries etc. We also have access to 70 locations across London and other cities in the UK.
- Up to 7 days paid carer leave per year to care for a loved one.
- The best IT equipment for the job - we know how important it is to have the right set up.
- The opportunity to work with a great group of co-workers! Whether it’s a one-to-one cup of tea and virtual chat, an online murder mystery, a quiz or brainstorming in-person - building togetherness in different ways is important to us and we’re working hard to do this creatively working from home.
Company values
- Caring: We are Family Caregivers building a company for family caregivers. We are here to co-create our company with empathy for each other, for the good of our mission. We are inclusive and care about our work and each other. We all understand that we will get there quicker together and better if we are happy.
- Mission-Driven: If it doesn't help caregivers, we don't do it.
- Outcome-Focused: We are always thinking, 'How does this help our mission and our company objectives?' We prefer outcomes over output.
- Customer-Centric: We share the responsibility of building and maintaining an understanding of caregiver needs, pains, and what they need to get done. We always start with the caregiver.
- Practical: We love to dream, to think, to ideate, but what we love most of all is seeing measurable positive impacts for working caregivers.
Our recruitment process for this role will involve:
- Initial phone screen call with our Talent Acquisition Lead, Richa (30-45 mins)
- Google meet interview with Jess Ching, our Head of Marketing (45 mins)
- Take-home task
- In-person (preferred) task discussion/presentation interview with Phoebe Jarvis, our Chief of Staff; and Dan Crinnion, our RevOps Manager (45-60 mins)
- Final interview with Stephanie Leung, our Founder & CEO
All interview stages can be facilitated remotely.
We welcome applications from all backgrounds and perspectives and we can offer interviews at times that suit you if you have caring responsibilities, or find it hard to take time off work. If you consider yourself to be disabled under the Equality Act 2010 and would like to discuss reasonable adjustments for any part of the interview process then please simply flag this within your application.
