About KPay Group
KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless, and secure technology solutions. Serving over 60,000 merchants across Hong Kong, Singapore, Japan, and Australia, KPay helps small and medium-sized businesses grow through a one-stop platform for financial management, business operations, and digital transformation. In 2024, KPay secured a record USD 55 million in Series A funding, marking the largest fundraising globally in the payments sector that year.
We’re a hyper-growth fintech company reshaping how businesses get paid. We’re building a high-performing sales team and looking for driven, people-focused graduates to help us expand nationally. If you’ve got the hustle, hunger, and heart to succeed, we’ll give you the tools, training, and mentorship to thrive.
Key Responsibilities
Sales & Growth Operations
- Own day-to-day sales operations: lead intake, qualification flows, pipeline hygiene, deal tracking, and reporting
- Ensure every lead, deal, and activity is accurately tracked and updated in the CRM
- Build and improve end-to-end revenue workflows (lead → demo → close → onboarding)
- Support growth experiments by setting up tracking, attribution, and feedback loops
CRM & Systems Ownership
- Be the CRM power user (e.g. HubSpot, Salesforce, Zoho, etc.)
- Configure pipelines, stages, automation, dashboards, and reports
- Identify data gaps, inconsistencies, and process leaks — and fix them
- Integrate CRM with other tools (forms, payment systems, marketing tools, internal dashboards)
Data & Reporting
- Maintain high data quality — no broken pipelines, missing fields, or unclear ownership
- Produce clear, actionable reports on funnel performance, conversion rates, and sales velocity
- Help leadership understand what’s actually happening vs what people think is happening
Process Improvement & Scaling
- Document and standardize sales and growth processes as the company scales
- Spot inefficiencies and propose better ways to operate — faster, cleaner, smarter
- Act as the operator who makes sure good strategy actually gets executed
What We’re Looking For
Must-Have
- Strong attention to detail — you notice things others miss
- Tech-savvy and comfortable learning new tools quickly
- Hands-on experience using CRMs in a real operating environment
- Logical, structured thinker with a bias toward execution
- High ownership mindset — you don’t wait to be told something is broken
Nice-to-Have
- Experience in startups, high-growth teams, or sales ops / rev ops roles
- Familiarity with automation tools (Zapier, Make, workflows, APIs)
- Comfort working with spreadsheets, dashboards, and basic data analysis
- Understanding of sales funnels, GTM motions, or B2B/B2C growth mechanics
Mindset & Culture Fit
- Startup mentality: scrappy, resourceful, and comfortable with ambiguity
- Never settles for average quality — “good enough” is not your standard
- Takes pride in clean systems, clear logic, and scalable processes
- Direct, proactive, and willing to challenge inefficient ways of working
