Job Title
Business Operations Executive
Job Description Summary
Job Description
About the Role:
Operations:
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Coordinate remote team on deployment and mobilization
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Provide oversight to and coordinate FM-as-a-service workflow processes, handle billing administration, and coordinate remote vendor resourcing
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Maintain vendor engagements and relationships
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Monitor and manage facility-related expenses within the budget for monthly reporting
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Assist Support Function Lead/ Senior Manager/ Senior Director on administrative duties when required
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New vendor creation (involves watchdog screening and risk assessment for new vendors)
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Assist in Request for quotation for ad-hoc, corrective maintenance and minor works for client request
Project Management:
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Support RFP and RFQ for projects and ad-hoc works.
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Coordinate with contractors, vendors, and supplier when required
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Conduct and liaise with Client-on-client brief and specification.
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Oversee clients A&A project and adhoc work programs
Account Management:
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Manage account operation matter and ensure service performance aligning with contract/agreement.
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Liaise with relevant internal and external stakeholders, such as Landlord, clients, vendor.
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Work with Client/Office manager/Account manager to set up work processes and support infrastructure for capacity and scalability, ensuring timely client response and vendor deployment.
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Assist on opening new Project account. Perform accounting duties A/R, billing, and invoicing clients.
Requirements:
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Bachelor’s Degree in project management, construction management, civil engineering, mechanical or electrical engineering.
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Some working experience in Data Center industry
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Proficiency in project / Operations management software (e.g., Project, Primavera, Procore), MCIM, Famis 360, BI dashboard tools and other relevant tools
INCO: “Cushman & Wakefield”
