At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function
Sales Enablement
Job Sub Function
Contract Administration and Management
Job Category
Professional
All Job Posting Locations:
Cincinnati, Ohio, United States of America, Santa Clara, California, United States of America
Job Description
Sr Manager, Sales Operations
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
We are searching for the best talent for a Senior Manager, Sales Operations to be based in Santa Clara, CA with consideration for Cincinnati, OH. Role will require position to be onsite 3 days per week with remote work 2 days per week.
Purpose
The Sr Manager, Sales Operations leads forecasting, analytics, performance reporting, CRM discipline, and salesforce effectiveness for the OTTAVA US commercial organization. This role ensures pipeline visibility, demand planning accuracy, and operational consistency across the capital and clinical sales teams.
You Will Be Responsible For
- Own CRM, opportunity stage accuracy, pipeline reporting, and performance dashboards.
- Partner with Sales leadership to drive salesforce excellence and productivity improvements.
- Lead forecasting, demand planning inputs, and pipeline analytics to support S&OP and commercial planning.
- Manage KPI frameworks, business reviews, and operational routines.
- Provide insights that shape targeting, segmentation, and resource allocation.
- This role will also collaborate closely with Medtech Surgery counterparts (Surgery, Polyphonic and Monarch)
Qualifications/Requirements
- 8+ years in sales operations, or commercial analytics.
- Strong CRM/reporting expertise.
- Analytical and process‑driven, with strong stakeholder communication skills.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.
Required Skills
Preferred Skills:
Compliance Management, Contract Management, Mentorship, Negotiation, Office Administration, Organizing, Performance Measurement, Process Improvements, Proofreading, Relationship Building, Risk Assessments, Sales Enablement, Sales Support, Sales Terms and Conditions, Technical Credibility, Tender Management
The anticipated base pay range for this position is :
$142,000.00 - $244,950.00
Additional Description For Pay Transparency
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Benefits
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
