We’re on a mission to back the UK’s small businesses like no one else 🚀
Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.
At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.
We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.
The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈
Come and join a mission that matters!
[Read our Impact Report] | [See our Trustpilot]
The role ⚡
📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits
As a Sales Operations Executive (known internally as Sales Support Executive) you will deliver exceptional service and partner with Sales Account Managers to guide borrowers through their Funding Circle journey, ensuring a swift and seamless payout experience. You will become an expert in internal processes by collaborating with various internal and operational teams.
- Deliver Exceptional Service: Deliver exceptional service to our borrowers by partnering directly with Sales Account Managers and Operational teams to meticulously guide our borrowers, ensuring an efficient journey to payout.
- Own the Borrower Journey: Coordinate with borrowers to obtain essential documentation, ensuring speed and accuracy throughout. You’ll be responsible for validating documents for completeness and accuracy before submitting to our Operational teams.
- Master Our Processes: Become an expert on our internal systems and processes to enable fast and proactive problem solving.
- Effectively Manage Your Workflow: Own your pipeline to drive borrower application through to funding while maintaining internal CRM and providing timely updates as required
- Proactive Risk Management: Confidently identify, escalate, and mitigate any risks, issues, or control weaknesses that arise in your day-to-day work to protect the borrower journey and Funding Circle.
What we’re looking for 🌱
- Experienced working in a Sales Support or operations capacity; ideally within Lending
- Flexible and prepared to try something different and adapt to change quickly
- Highly organised and able to organise your day and week to maximise your efficiency
- Results-oriented with a desire to work hard and deliver a high volume of work with high attention to detail
- Able to build and maintain long lasting business relationships.
We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.
Why join us? 💜
We back you to build an incredible career. As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!
Our Circler Proposition Focuses On Five Areas
- Flexibility: We provide a benefit allowance you can tailor to your own life and family.
- Health: This includes private medical and dental, health assessments, and access to a digital GP.
- Wealth: We offer life assurance, share schemes, and financial coaching.
- Development: You get a dedicated annual learning allowance to help you level up.
- Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.
We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.
Ready to join a mission that matters? We’d love to chat!
