Revenue Operations Director

Robert Half • Remote (Raleigh, NC, US) • $75 - $90 / hour • 12h ago

Our client is seeking a strategic and hands-on Director of Revenue Operations Consultant to lead and optimize our end-to-end revenue engine. Reporting to executive leadership, this role will drive alignment across Sales, Marketing, Customer Success, Finance, and Accounting to scale predictable, efficient revenue growth.

As a sub-$200M SaaS company, we are at a critical inflection point—this leader will build the processes, systems, and analytics required to support continued growth while maintaining operational rigor. The ideal candidate brings deep SaaS experience, strong cross-functional leadership skills, and the ability to translate strategy into execution.

Key Responsibilities

Revenue Strategy & Planning

Partner with Sales, Finance, and executive leadership on annual planning, quota design, territory planning, and capacity modeling.
Drive forecasting rigor and pipeline visibility across the full customer lifecycle.
Establish and monitor KPIs across acquisition, expansion, retention, and revenue performance.

Sales & Revenue Process Optimization

Design, document, and continuously improve end-to-end revenue processes from lead to cash.
Support and streamline the sales process, including deal desk functions and complex contract structuring.
Identify bottlenecks and implement scalable solutions to improve conversion rates, sales velocity, and win rates.
Ensure alignment between Sales, Customer Success, and Finance around handoffs and lifecycle ownership.

Deal Desk & Contract Support

Partner with Sales and Legal to structure compliant, profitable deals.
Review pricing, discounting, and non-standard contract terms.
Ensure contract terms align with revenue recognition policies and financial guidelines.
Improve approval workflows and accelerate deal cycles without compromising compliance.

Cross-Functional Collaboration

Work closely with Accounting and Finance to ensure accurate bookings, billings, revenue recognition, and reporting.
Support audit readiness and documentation requirements.
Align compensation plans and incentive structures with company objectives.
Serve as a key liaison between Sales and Finance to ensure transparency and operational alignment.

Analytics & Reporting

Build executive dashboards and provide actionable insights into pipeline health, forecasting accuracy, churn, expansion, and CAC efficiency.
Conduct cohort and trend analysis to inform strategic decisions.
Establish data-driven accountability across the revenue organization.

Qualifications

• 8–12+ years of experience in Revenue Operations, Sales Operations, Finance, or related roles within a SaaS environment.

• Experience in a high-growth SaaS company (preferably $50M–$200M ARR stage).

• Strong understanding of SaaS metrics (ARR, MRR, churn, LTV, CAC, NRR, pipeline coverage, etc.).

• Deep experience with CRM systems (ideally Salesforce)

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.