JSales Operations Manager (Revenue Enablement)
Location: On-Site — Elite MD Plastic Surgery Institute
Company: Elite MD Spa
Website: EliteMDSpa.com
Role Overview
Elite MD Spa is seeking an in-office Sales Operations Manager to serve as the operational bridge between marketing performance and sales execution. This role is highly hands-on and embedded in the day-to-day rhythm of the clinic—working directly with sales teams, leadership, and marketing to ensure leads are followed up, campaigns are executed properly, and revenue stays on pace.
This is not a remote reporting role. It requires daily presence, real-time problem solving, and accountability.
Core Responsibilities
In-Office Lead & Pipeline Ownership
- Own all unconverted and aging leads across paid, organic, referral, and reactivation sources
- Sit alongside sales teams to ensure follow-up discipline and proper lead disposition
- Monitor real-time lead flow, response times, and consult outcomes
- Intervene immediately when leads stall or drop
Sales Campaign Execution
- Execute sales campaigns tied to:
- Active promotions
- Provider availability
- Monthly revenue targets
- Priority service lines
- Coordinate with marketing to ensure campaigns are:
- Properly launched
- Clearly communicated to sales
- Actively worked on the floor
- Track daily performance and adjust tactics in real time
Daily Revenue Management
- Track daily revenue, consult volume, and procedure pacing
- Compare actuals vs. targets and forecast shortfalls early
- Report daily and weekly revenue summaries to leadership
- Recommend tactical adjustments to hit monthly goals
CRM & Process Discipline
- Own CRM accuracy and enforce pipeline standards
- Ensure all leads, consults, and procedures are properly logged
- Maintain clean definitions for stages, outcomes, and close reasons
- Identify and fix breakdowns between marketing handoff and sales execution
Sales Enablement & Accountability
- Partner with sales leadership to reinforce:
- Follow-up cadences
- Script adherence
- Booking discipline
- Identify coaching opportunities using real performance data
- Act as the operational “truth layer” between teams
Qualifications
- 4–7+ years in Sales Operations, Revenue Operations, or Sales Enablement
- Experience working directly with in-office sales or consultation teams
- Strong CRM and pipeline management experience
- Comfortable holding teams accountable with data
- Highly organized, detail-oriented, and decisive
- Experience in healthcare, aesthetics, or high-ticket services preferred
Job Types: Full-time, Part-time, Contract
Pay: $53,577.92 - $64,523.95 per year
Work Location: In person
