Our client in the tech space is scaling their go-to-market engine and need a single owner to connect Marketing, Sales, and Customer Success through systems, data, and process. Today, revenue teams are growing quickly - but without centralized ownership of reporting, infrastructure, and data quality, teams operate reactively, insights are inconsistent, and technical debt accumulates.
The Revenue Operations Manager will define and execute the vision for revenue operations. You will oversee the GTM technology stack, establish reporting standards, improve data quality, and build the infrastructure leadership relies on to make decisions. This is a hands-on role for someone who thinks in outcomes, not tasks, and who pairs every insight with a recommendation.
This is a hybrid role based out of their downtown office (2 days a week onsite).
Own configuration, administration, and continuous improvement of the CRM platform
Manage the broader GTM technology stack and evaluate new tools as the business evolves
Ensure integrations and data flows create a reliable single source of truth
Reduce technical debt and improve system scalability
Build and maintain weekly and monthly reporting used by senior leadership
Respond to ad hoc analysis requests with context and clear recommendations
Proactively identify trends across pipeline, conversion, retention, and expansion metrics
Translate data into actionable insights that drive performance improvements
Establish and enforce CRM data standards across teams
Design processes that prevent data decay rather than repeatedly cleaning it up
Ensure prospecting and account data remains accurate and usable across functions
Support account-level data structures that enable scalable account-based strategies
Own the RevOps roadmap, including intake, prioritization, and stakeholder communication
Push back thoughtfully when needed and align work to measurable impact
Define baseline metrics for initiatives and measure post-launch improvements
Lead cross-functional projects and remove operational roadblocks
Hire and develop additional RevOps talent as the organization grows (if senior level)
5+ years in Revenue Operations, Sales Operations, or a related GTM function
Experience managing others (required for Senior Manager level; preferred for Manager level)
Hands-on CRM administration experience, including workflows, pipeline configuration, and reporting
Experience with Salesforce administration and CRM best practices
Demonstrated ability to move from raw data to insight to strategic recommendation
Proven experience owning and managing a roadmap across multiple stakeholders
Strong data governance instincts and experience building hygiene processes from scratch
Experience supporting Marketing, Sales, and Customer Success simultaneously
Background in B2B SaaS or tech-enabled services environments
Experience with sales engagement, conversation intelligence, customer success, and data enrichment tools
Experience designing account-level data architecture to support account-based go-to-market strategies
Conduct a structured listening tour across Marketing, Sales, and Customer Success
Audit the CRM instance and GTM tech stack
Assess current reporting quality, data health, and request intake processes
Review and evaluate the existing RevOps roadmap
Deliver improved weekly and monthly GTM reporting with clear ownership and cadence
Establish standardized account-level attributes to support scalable targeting
Present a refined RevOps roadmap with clear prioritization and measurable impact
Demonstrate early wins through improved reporting clarity or data quality improvements
AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.
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