Sodali & Co is a recognised global capital markets stakeholder advisory firm, serving over 2,000 clients in more than 65 countries. The Firm advises a diverse and global client base including many of the world’s largest companies. Formed by the mergers of several market-leading capital markets stakeholder engagement consultancies, Sodali is the largest global shareholder services firm in the world. The Firm operates out of three global headquarters in New York, London, and Sydney and is supported by 12 regional offices in major financial capitals around the world.
Sodali provides a full suite of shareholder, sustainability, and strategic communications advisory services that, together, enable the Firm to deliver clients differentiated insights, integrated expertise, and bespoke advice to address complex interconnected issues, identify and capitalize on strategic opportunities, and drive successful business outcomes.
Practice Group Summary
- Shareholder Advisory services include M&A Advisory, Activism Preparation and Defense, Board Governance Services, Corporate Governance Advisory, Proxy Solicitation, Capital Markets Intelligence, Global Debt and Bondholder Services, and Stakeholder Research.
- Sustainability services include ESG Assessment, Strategy & Implementation, and Communications Advisory.
- Strategic Communications services include Corporate Communications, Financial and Transaction Communications, Investor Relations, Public Affairs and Campaigns, Crisis and Special Situations, and Research.
The Opportunity
The Sales Operations Manager will support Sales Operations across APAC, contributing to the accuracy, visibility, and consistency of sales and revenue data. This role will partner closely with senior leaders across Finance, Operations, and client-facing practitioners to ensure all new and existing business opportunities are captured, structured, and forecasted effectively.
This is a highly collaborative and hands-on role, ideal for someone who combines strong process discipline, attention to detail and with solid business judgment and communication skills. You will act as the central point of coordination for sales data, helping translate sales and revenue activity into clear, actionable insights for FP&A and Finance leadership.
Key Responsibilities
Pipeline Management & CRM Governance
- Own use of SalesForce as a CRM in terms of purpose, configuration, and hygiene standards
- Liaising with market-facing practitioners to ensure accurate opportunity stages, standardized and reasonable probability weightings, so that value outputs match commercial intentions
- Produce regular pipeline reports, dashboards, and actionable insights for global leadership
- Implement and enforce data-quality standards— required fields, data integrity checks, senior management approval for high value additions and changes
- Introduce core CRM activity-based metrics per practitioner - e.g. meetings, phone calls, referrals, events
Revenue Strategy & Forecasting
- Partner with Finance leadership and market practice leaders to produce Annual Budget and reforecasts three times a year, with scenarios and variance analysis as needed
- Act as a point of liaison between the Practice Leads and Finance around monthly revenue recognition and invoicing process
- Provide early-warning insights into revenue risk
- Maintain and monitor core activity-based metrics
Tools, Technology & Analytics
- Ensure Sales Ops data and particularly signed proposals accurately reflected in Finance systems and analytics dashboards output (SalesForce, NetSuite, Power BI)
- Evaluate and implement process improvements (pipeline weighting, workflow automation)
- Provide analytics dashboards for senior practitioners
- Onboard new practitioners with Sodali approach to pipeline and CRM usage
Performance Measurement & Account Management Infrastructure
- Track competitive intelligence—win/loss reasons, competitor pricing shifts, market patterns
- Ensure account directors have necessary data for upcoming retainer/recurring renewal cycles, pricing reviews, and upsell strategies
- Track performance-to-targets, to inform bonus payout scenarios
Qualifications:
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field would be an advantage
- Minimum of 3 years of experience in sales ops, client finance, or a related role in a professional services environment
- Ability to work independently to manage a developing Sales Ops process
- Ability to work collaboratively with senior practitioners in a fast-paced environment.
- Proven experience on budget and forecasting processes, and with financial reports
- Excellent communication skills, with the ability to communicate complex financial information to both financial and non-financial stakeholders
- Advanced proficiency in Excel required. Experience in Netsuite or Salesforce is a plus
- Strong attention to detail, analytical, and problem-solving skills
Sodali & Co is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels valued and respected. We welcome applications from all qualified individuals regardless of race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, age, disability, or veteran status. We are committed to providing reasonable accommodations to support candidates with disabilities or access needs throughout the recruitment process.
