About the Role
We are looking for an outstanding individual to join our Delivery Commercial Operations APAC team as a Sales Operations Specialist supporting the Sri Lankan market. This role will partner with one of the regional Sales Operations Leaders to support cross-segment initiatives that drive scalable growth, enable data-driven decision making and unlock new market opportunities.
The Ideal candidate is passionate about designing and building creative solutions to our most complex problems. You will work closely with Sales Operations Leads and commercial teams to run the rhythm of business, drive predictability in reporting, analyze business trends, devise local GTM strategies and lead growth initiatives. The ideal candidate has sales operations expertise, broad technical skills, strong financial acumen and an analytical background.
In this role, you will support the implementation and execution of the commercial business cadences, including forecasting, top deals review, pipeline review, MBRs, QBRs, and beyond. You will drive the design of business requirements documents for improvements to organizational tooling and processes, design and execute experiments to drive growth or efficiency, and deeply understand the unique needs of the commercial teams to unlock new growth opportunities and remove operational friction.
The Impact You'll Have- Lead the definition of the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the business.
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Manage the development of continuously evolving forecast models using cutting edge methodologies.
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Own quantitative analysis of the performance of the sales teams
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Support the weekly, monthly, quarterly and annual business cadences
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Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders
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Lead special projects that cut across segments, territories and GMs.
The Experience You'll Bring- Strong analytical skills with a background in sales operations, finance, consulting or similar functions, with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
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Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners
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Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all levels.
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Advanced proficiency in Microsoft or Google suite, with CRM tools such as Salesforce and SQL knowledge a plus
Bonus Points- 4+ years of experience, with exposure to Sales Operations, GTM Strategy, Revenue Operations, or similar functions
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MBA or higher degree in economics, math, business or similar discipline
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Experience working in a high-growth B2B company with ability to operate successfully in a lean, fast-paced environment
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Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy
