Business Operations Analyst/Systems Admin

The Planet Group • Contract • Dallas-Fort Worth Metroplex, US • 14h ago

Our client is seeking a highly accountable and proactive professional to support Technology Operations, with a focus on workforce management, contractor lifecycle oversight, project financial operations, and system administration.

This role is critical to improving operational efficiency and ensuring technology processes effectively support business objectives. The ideal candidate is analytical, detail-oriented, and systems-minded, with the ability to work autonomously, identify improvement opportunities, and drive operational enhancements.

Key Responsibilities

Workforce & Staffing Operations

Support workforce planning, staffing strategy, and resource capacity tracking
Manage the full contractor lifecycle (onboarding, extensions, renewals, offboarding)
Oversee vendor contracts and Statements of Work (SOWs) to ensure compliance
Support onboarding processes aligned with financial and operational procedures

Financial & Project Operations

Review and approve timesheets
Create purchase requisitions and process invoices in Workday
Ensure proper financial categorization (Opex/Capex)
Support budgeting, forecasting, and financial reporting for technology initiatives
Monitor project financial performance and recommend corrective actions

Systems Administration & Reporting

Administer systems including Workday Financials, SharePoint, Power BI, and PowerApps
Maintain and validate data across multiple systems
Develop dashboards and reports for leadership insights and decision-making
Provide system support and ensure data integrity

Process Improvement

Translate business needs into technical and operational requirements
Identify inefficiencies and implement process improvements
Maintain documentation and develop training materials
Provide strategic recommendations to IT leadership on operational enhancements

Required Qualifications

7+ years of experience in Technology Operations, Business Operations, Systems Administration, or Process Improvement
Experience working within technology organizations and familiarity with SDLC and Agile methodologies
Background in workforce planning, contractor lifecycle management, and vendor oversight
Experience with ERP and reporting tools (Workday and Power BI preferred)
Knowledge of budgeting, forecasting, financial reporting, and capitalized expenditures
Advanced Excel and PowerPoint skills
Strong analytical, problem-solving, and communication abilities
Highly organized, detail-oriented, and collaborative with a continuous improvement mindset