Deal Desk - Specialist

Cushman & Wakefield • Full-time • Bengaluru, IN • 4w ago

Job Title

Job Description Summary

Job Description

Execute deal‐related transactions and support deal closing processes via review of contract/legal

documentation, entry of key data into enterprise systems, and resolution of write‐off or missing payment

inquires

 Ensure efficient execution of deals through adherence to standardized, best practice procedures and

anticipation of broker needs

 Review deals for accurate property, customer, and pricing terms to ensure the data included in contracts

aligns to Cushman's internal systems

 Complete write‐offs, master data management, and missing payment activities in a timely manner

 Contribute to Deal Desk's knowledge management and the maintenance of standard operating

procedure, best practice, and key policy documentation

 Conduct quality review checks of peer Deal Desk Specialist work to ensure adherence to prescribed

processes and accuracy of data

 Collaborate and align weekly with Deal Desk Team peers to share best practices, proactively resolve

issues, and identify ways to continuously improve the broker experience

 Identify gaps in Deal Desk processes (both operational and systematic) and provide recommendations for

improvements

 Performs Other Related Duties As Required Or Requested.

Other Requirements & Administrative Duties

 Bachelor’s Degree (Business, Finance, Accounting, etc.) preferred

 3 – 8 years of deal desk, order management or sales order processing experience

 Proven track record of completing tasks according to SLAs or in accordance to a set of quality standards

 Demonstrated ability to independently execute tasks and resolve conflicts as they arise

 Excellent organization and time management skills with the ability to manage multiple tasks

simultaneously

 Strong English communication (written, oral) and customer service skills; ability to effectively

communicate with the Americas‐based Team

 Team‐player capable of building strong working relationships with India team and Onshore team.

 Strong analytical skills with high attention to detail and accuracy

Highly proficient in Microsoft Office Suite

 Willingness to work in flexible shifts including North America hours.

 Knowledge of Salesforce, Workday, or other Accounting/Customer Relationship Management software

 Knowledge of Commercial Real Estate industry a plus

Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to HRServices@cushwake.com. Please refer to the job title and job location when you contact us.