Energy Aspects currently has an exciting opportunity available for a Sales Operations Specialist to join our growing global sales team. This is a fantastic opportunity for a fast-paced individual with sales operations experience to join our global team and contribute to our continued growth story.
Sales Operations Specialists are client-facing and provide core support to our Sales and Sales Operations teams, ensuring effective and successful client interaction. They are also responsible for regular reporting and reviewing subscription contracts whilst ensuring data integrity of the CRM system.
This position will require flexibility and the drive to go beyond the core hours when needed, ensuring we all fulfil our goals. All team members are encouraged to build their professional reputation within the industry and are supported by some of the most well-regarded energy sector commentators. You must be able to work independently, as well as be capable of planning and prioritising to achieve success.
In exchange, we offer excellent remuneration, a high-performance culture, with challenging and exciting work with like-minded and talented colleagues.
Duties:
- Providing general client relationship support and on-boarding assistance to the sales team
- Working closely with, and providing support to, the Head of Sales and Sales Operations Manager
- Creating and managing orders and contracts on Salesforce in close coordination with our commercial, finance and legal teams
- Identifying opportunities for improvement in the sales processes and systems to ensure greater sales effectiveness and efficiency
- Collaborating with the Web Development and Data teams to identify issues that require troubleshooting
- Providing general assistance to the Web Development team as required.
- Providing recurring and ad hoc Salesforce reports, as required by the senior leadership team
- Proactively monitoring and maintaining high quality accurate reporting, ensuring everyone is consistently following the business processes
- Overseeing data integrity and updating of Salesforce
- Managing the renewal notice report and assisting the Sales team in the renewal process of existing clients
- Updating training material on Confluence
- Helping organise internal and external events, including management of registrations and post-event attendee follow up
- Providing onsite logistics support during live webinars
- Any ad hoc admin duty as required
Requirements:
- Sales Operations experience in a fast-paced environment
- Experience with Salesforce reporting
- Excellent written skills
- Excellent MS Office skills, including Excel
- Naturally proactive, self-motivated and highly organised
- High attention to detail and a keen eye for problem solving
- Professional telephone and communication manner and the ability to interact up to Senior Director level
- Ability to work with a high level of independence and collaborate effectively in a team
- Holds a high level of integrity and ethical standards
- Capable of collaborating effectively with prospects and internal teams
- Two days out of the week to be worked from 11am -8pm
About Us
Founded in 2012, we are an independent research consultancy that has enjoyed phenomenal growth since our inception, and we have very ambitious plans to continue our upwards growth trajectory. We are passionately committed to providing indispensable and industry-leading short, medium, and long-term analysis, and forecasts of the energy markets, that helps our clients trade, invest, finance and plan. With the recent acquisition of macro research firm Medley Global Advisors the combination of our market-leading global macro policy analysis and deep energy markets expertise, has further strengthened our services to the global financial markets and has enhanced our ability to support our expanding client base, as the energy transition gathers pace and markets look to find their feet in an uncertain future.
Our suite of subscription services can be tailored to meet our clients’ specific needs and combines a data-rich approach and our extensive network of contacts, with insight on geopolitics and energy policy to provide best-in-class assessment, analysis and forecasts of major trends, topics, and regions. We also deliver timely analysis of breaking news events and offer proprietary data services that cover fundamental trade and supply/demand data, across a wide variety of products and markets.
Culture & Benefits
The proud recipient of accreditation from Best Companies, we truly understand the importance of workplace engagement and genuinely value our people. We offer a fast-paced, driven, collaborative and dynamic working culture where you are recognised and rewarded for your contributions to our tremendous growth story.
At Energy Aspects you could be part of an active, social, and friendly team where you will have the opportunity to join our running, circuit training, five-a-side football or lunch clubs. You might also enjoy letting loose at our social events or just sharing an unwinding drink on a Friday afternoon at our in-house bar the Nodding Donkey.
Working out of our Canary Wharf office, you can take advantage of low commute times and easy access from across London, excellent amenities for shopping, gyms and healthcare, restaurants, and bars. We do also provide daily fresh fruit, hot drinks, soft drinks, snacks and the occasional exotic treats from our international travels.
Our compensation packages include annual bonus, a company share options scheme, private health insurance, life assurance, income protection, pension contributions, subsidised gym membership and considerable holiday time.
Energy Aspects is proud to be an equal opportunity employer and promotes diversity within its workforce. As an international business we are determined that suitably qualified persons will never receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, veteran status or any other basis covered by appropriate law.
