Requirements:
- 2 - 6 years of experience in BizOps in data-heavy business operations or strategy roles
- 2+ years at a top tier startup
- Marketplace experience
- Advanced SQL + associated Analytical skills
- Financial Modelling experience
- AI-native — highly proficient with tools like Claude Code to analyze data and automate workflows
- Top US university
- 1+ years in investment banking at a tier 1 firm preferred
What you'll do:
Own Marketplace Data & Analytics
- Write complex SQL to analyze marketplace performance and answer core business questions (e.g., funnel conversion, supply-demand imbalances, cohort performance)
- Build and maintain dashboards, datasets, and reporting that drive weekly business reviews
Maintain the Operating System (business reviews / SOPs)
- Manage the weekly business and functional reviews: metrics, narratives, and follow-ups
- Translate insights into clear operating processes and SOPs across teams
Process Design & Enforcement
- Build and enforce processes for critical functions (e.g., Trust & Safety, role qualification, churn controls)
- Create scalable systems—not one-off fixes—that improve consistency and execution quality
Cross-Functional Execution
- Coordinate with Legal on contracts and compliance (e.g., ensuring proper redlines and approvals in sales workflows)
- Partner with Sales, Product, and Ops to unblock issues and drive key initiatives forward
AI-Native Operations
- Leverage modern AI tools (e.g., Claude, GPT, internal tooling) to accelerate analysis, automate workflows, and improve decision-making
- Continuously identify opportunities to replace manual work with AI-driven systems
Our client is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at our client are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
