Company Description
Jumpr Solutions specializes in enabling organizations to maximize their go-to-market potential. Our team of Revenue Operations experts helps businesses unlock the full power of Salesforce/Hubspot and integrated tool stacks to drive efficiency and productivity. We excel at bridging departments, eliminating silos, and optimizing business operations to foster collaboration and streamline workflows. Jumpr Solutions is committed to delivering measurable results that drive success across organizations.
Role Description
At Jumpr, we provide Revenue Operations as a Service (ROaaS) for growing software companies. We aren’t just external advisors; we act as the dedicated engine room for our clients. We are looking for a Revenue Operations Consultant who can walk into a multi-platform tech stack, stabilize it, and build the infrastructure needed to scale.
You will independently own a portfolio of client accounts, serving as their primary fractional RevOps Consultant. You’ll be responsible for the day to day configuration of their systems and the delivery of user support, while constantly identifying the gaps that lead to high-impact improvement projects. You won't be on an island, you’ll be supported by our specialized consultants for complex deep dives, but you are the pilot of the client relationship.
Responsibilities
- Account Ownership: Lead weekly stakeholder syncs to review hours, track progress, and align on priorities. You’ll translate loose client requests into structured, actionable tasks.
- GTM Administration: Act as the primary administrator for Salesforce and HubSpot. This includes creating custom fields, managing user permissions, and building or debugging automated workflows. You will also manage and troubleshoot common GTM tools such as Gong, Chili Piper, Zapier, and Zoominfo.
- Process Identification: Proactively evaluate a client’s Go-To-Market motion to identify bottlenecks. You will scope and propose projects that solve real problems, such as merging discovery and sales pipelines or automating manual contracting processes.
- Tactical Support: Own the client’s dedicated Slack support channel. You will triage and resolve technical and process issues for end-users while maintaining high responsiveness within our agreed SLAs.
- Data Integrity: Validate and monitor revenue data to ensure accuracy. You’ll handle complex data reconciliations, ensuring Annual Recurring Revenue (ARR) and contract values match reality.
- System Documentation: Develop and maintain "Systems Playbooks" and "Runbooks" that document the specific configuration of a client’s stack to ensure long-term stability.
What You Bring
- Industry Experience: You have at least 3 years of experience in Revenue Operations preferably within a B2B Software/SaaS environment. You understand the unique pace and complexities of software revenue funnels.
- Platform Proficiency: You are highly comfortable in the back end of both Salesforce and HubSpot. You are a "systems person" who can navigate various GTM tools to solve problems.
- Analytical Curiosity: You know how to build and interpret reports for Sales, Marketing, and Finance leadership, including win rates, conversion cohorts, and pipeline velocity.
- Autonomy: You are a self-starter who can manage multiple client retainers simultaneously without letting details slip through the cracks.
- Communication: You are a peer to your stakeholders. You can lead a meeting with a VP of Sales or a Finance Director and guide them toward a better solution with clarity and confidence.
Nice To Haves
- Quote to Cash: Experience with CPQ tools and managing complex manual quoting and discounting processes.
- Consulting Experience: Previous experience in a consulting or agency environment where you managed multiple client relationships and varying priorities.
- AI-Forward Thinking: A strong interest in keeping up with AI trends in RevOps, including leveraging Agentic AI for data validation or workflow automation.