About The Role
We are looking for an exceptional operator to be the right hand of the Founder and serve as the company's internal engine. The Head of Business Operations will own end-to-end business performance, translating strategy into execution across every function — from tech & product and sales to marketing and HR. This is a high-trust, high-impact role that demands a rare combination of analytical rigour, cross-functional leadership, and the ability to move fast without breaking things.
If you are driven by data, energised by complexity, and want to build something meaningful from the inside out, this role is for you.
Key Responsibilities
Strategic Execution & Founder Support
- Act as the Founder's force multiplier — attend all key meetings, own follow-through, and ensure strategic decisions are executed with speed and accountability.
- Translate the company vision into quarterly and annual operating plans with clear OKRs, owners, and milestones.
- Identify gaps in execution and proactively step in to remove blockers across teams.
Cross-Functional Coordination
- Serve as the connective tissue across Tech & Product, Sales, Marketing, and HR — ensuring alignment on priorities, timelines, and resources.
- Run weekly cross-functional syncs, flag inter-team dependencies early, and drive resolution without escalation.
- Partner with Tech & Product on roadmap prioritisation against business impact and revenue goals.
- Support the Sales team with pipeline data, territory planning, and go-to-market execution.
- Work with Marketing on campaign ROI analysis, growth experiments, and budget allocation.
- Collaborate with HR on hiring plans, team structuring, and culture initiatives.
Financial Oversight & Business Intelligence
- Own the company P&L alongside the Founder — monitor actuals vs. budget, identify variances, and drive corrective action.
- Build and maintain the company's core dashboards and reporting infrastructure covering revenue, margins, CAC, LTV, burn rate, and headcount costs.
- Lead monthly and quarterly business reviews with data-rich narrative.
- Drive financial modelling for new initiatives, partnerships, and expansion scenarios.
- Establish unit economics benchmarks and ensure every team understands and tracks their contribution to the business.
Operations & Process Excellence
- Design, document, and continuously improve core business processes to eliminate inefficiency as the company scales.
- Own the company-wide project management rhythm — intake, prioritisation, tracking, and retrospective.
- Drive vendor and partner management for key operational tools and service agreements.
- Lead special projects and strategic initiatives at the Founder's direction.
Must-Have Qualifications
What We Are Looking For
- 8–14 years of experience in business operations, strategy consulting, or a chief-of-staff type role.
- Demonstrably strong analytical skills — you are the person others go to when numbers need to make sense.
- Proven experience building and managing cross-functional teams.
- Expert-level proficiency with financial modelling, spreadsheets, and BI tools (e.g., Excel/Sheets, Looker, Tableau, or similar).
- Experience owning or contributing significantly to a company P&L.
- Exceptional written and verbal communication — equally effective in a board deck and a Slack thread.
- Ability to operate at both the strategic and granular level — you can set a vision and also get into the weeds.
Nice to Have
- MBA or equivalent from a top institution.
- Prior experience at a high-growth startup or having scaled a team from seed to Series B+.
- Familiarity with SaaS metrics or marketplace economics.
- Experience with SQL or basic data querying to pull your own analysis.
What You Will Get
Direct access to the Founder
Competitive CTC + performance bonus
ESOPs / equity participation
Genuine ownership and autonomy
A seat at the leadership table from Day 1
Learning budget & executive coaching access
About Company
Vittam An EduFund Company
Vittam is a newly launched business vertical of EduFund, focused on B2B Mutual Fund distribution and the IFA (Independent Financial Advisor) ecosystem. Already live with 200+ active partners, Vittam is now entering a high-growth phase and is looking for a senior sales leader to own, scale, and build this business ground-up.
Vittam is being built to empower IFAs, RIAs, and wealth partners with a modern, scalable platform to grow their advisory business while delivering best-in-class investment solutions to end customers.
Learn more about the platform: https://vittamfin.com/
About EduFund
EduFund is India’s first dedicated education-focused fintech platform, built to help Indian families plan, save and secure their child’s education. Founded in 2020, our mission is to remove financial stress from education planning.
We offer a full suite of solutions, including investments, education loans, visa and immigration support, international remittance, and expert counselling, making it India’s only end‑to‑end education financial planning platform.
Whether it's saving early or funding a degree abroad, EduFund helps parents make smarter financial decisions for their child’s future.
With 2.5 lakh+ families, 40+ AMC partners, 15+ lending partners, and a growing presence across Tier 1 and Tier 2 cities, EduFund is becoming the go-to platform for education financing in India.
In July 2025, EduFund raised $6 million in Series A funding, led by Cercano Management and MassMutual Ventures, bringing the total capital raised to $12 million.
Website - https://www.edufund.in/
Skills: leadership,problem solving,business operations
