About Magma Holding Company
Magma Holding Company is a fast-growing holding company building and scaling businesses in the outsourcing, offshoring, and global services ecosystem. Through Magmadigitalventures.com, we operate and incubate multiple service-led businesses delivering back-office operations, business process outsourcing (BPO), recruitment process outsourcing (RPO), sales support, marketing operations, and end-to-end business solutions to global clients across the US, UK, and Europe.
We are hiring a high-agency Chief of Staff / Business Operations Manager / Founder's Office Associate to work directly with the Founder and leadership team in Mumbai. This is a 360-degree generalist execution role spanning talent acquisition, sales operations, marketing execution, business operations, and strategy. If you are a hustler who thrives in fast-paced startup environments, takes complete ownership, and wants to build businesses from 0 to 1 and 1 to 10, this role is for you.
Role Overview: Chief of Staff and Business Operations
As Chief of Staff / Business Operations Manager in the Founder's Office, you will act as the Founder's right hand and execution engine across all portfolio businesses. This is a cross-functional business operations leadership role combining strategy and operations, talent acquisition and recruitment, business development, sales enablement, marketing operations, and performance management. You will work across multiple business verticals and drive a strong execution and accountability culture across teams.
Key Responsibilities
- Partner directly with the Founder on company strategy, business planning, and execution
- Own end-to-end hiring and recruitment across operations, sales, marketing, and delivery teams
- Build recruitment funnels, source candidates, and scale talent acquisition processes
- Execute sales operations including lead generation, cold outreach, CRM management, and sales pipeline tracking
- Drive business development and global client acquisition initiatives across US, UK, and European markets
- Plan and execute B2B marketing initiatives including LinkedIn growth, outbound email campaigns, content marketing, and partnerships
- Create SOPs, dashboards, and MIS reporting frameworks for operational excellence
- Track business KPIs across revenue, hiring, profitability, and client success metrics
- Improve cross-functional coordination, project management, and team accountability
- Identify operational inefficiencies and implement scalable systems, workflows, and automation
- Support market expansion planning, new vertical launches, and growth strategy initiatives
Who You Are: Ideal Candidate Profile
We are looking for a generalist operator who combines structured, analytical thinking with strong hustle and bias for action. You are comfortable wearing multiple hats: recruiter one day, sales operator the next, marketing executor the day after. You operate well in ambiguity while maintaining high ownership. This role is a proven launchpad into Business Head, Operations Head, VP Operations, or COO roles.
Requirements
- 2 to 5 years of experience in Founder's Office, Chief of Staff, Business Operations, Strategy and Operations, Management Consulting, Startup Operations, Growth, Program Management, or Business Development roles
- Experience in outsourcing, BPO, RPO, staffing, consulting, agency, or high-growth startup environments preferred
- Hands-on experience with hiring and recruitment, sales pipelines, marketing execution, or operations management
- Strong operator mindset with bias for action and comfort with unstructured, varied work
- Excellent communication, stakeholder management, and project management skills
- Proficiency with tools like CRMs, ATS platforms, LinkedIn, Google Sheets, and dashboards is a plus
- Mumbai-based or willing to relocate (this is a full-time, in-person role in Worli, Mumbai)
Why Join Magma Holding Company
This is not a narrow, siloed job. This is a career-defining generalist opportunity where you gain direct exposure to building and scaling multiple service-led companies under one holding structure. You will work closely with leadership and have real autonomy to implement ideas and drive measurable business impact.
What You Can Expect
- Direct exposure to the Founder and core strategic decision-making
- End-to-end exposure across recruitment, sales, marketing, operations, and business strategy
- Rapid career progression into Business Head, Operations Head, or COO roles
- Steep learning curve in scaling outsourcing, offshoring, and global services businesses
- Entrepreneurial, high-performance, high-ownership culture
- Competitive salary with performance-linked incentives
