Headquartered in Singapore, Ant International -- Antom powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. Ant International is the international business unit of Ant Group, the owner and operator of Alipay. To learn more, please visit https://www.ant-intl.com/en/
We’re looking for a strategic and execution-focused leader to drive the growth and go-to-market (GTM) success of our omnichannel payments capabilities across global markets. This role sits at the intersection of payments strategy, product operations, and commercial execution, partnering closely with cross-functional teams to deliver seamless online and in-person payment experiences.
Responsibility:
Strategy & GTM
- Lead the development and implementation of strategies aimed at enhancing product operations, including but not limited to go-to-market planning, operations, lifecycle management, and continuous improvement initiatives.
- Collaborate closely with the strategy office, business/sales, product managers, designers, engineers, and other stakeholders to define and refine product requirements, identify areas for improvement, and implement solutions.
- Manage projects end-to-end from translating business requirements into product requests, and driving the implementation of the project
- Develop and maintain key performance indicators (KPIs) to measure the effectiveness of product launches and ongoing operations; use data-driven insights to inform decision-making.
- Oversee the creation and maintenance of product documentation, including user guides, FAQs, and training materials, ensuring they are up-to-date and accessible.
Strategic Deal Support
- Work with sales, marketing, and support teams to ensure smooth transitions during new product introductions or updates, providing necessary training and resources.
- Manage the product feedback loop, gathering input from customers and internal teams to inform product roadmap adjustments and enhancements.
Mentorship
- Foster a culture of innovation and continuous learning within the organization, encouraging experimentation and sharing best practices across teams.
Requirement
- Bachelor’s degree.
- Minimum 12+ years of experience in Omnichannel Payments (online & in-person payments) Strategy, GTM, Product Management, or a similar roles, preferably within a payments (acquiring) or tech company.
- Strong expertise in omnichannel payments (online + offline), payment gateways, POS/terminals, and merchant solutions
- Proven track record in driving product launches, GTM strategy, and cross-functional execution
- Highly analytical, with the ability to translate complex data into actionable insights
- Excellent stakeholder management and communication skills in fast-paced, global environments
- Proven track record of successfully leading projects from conception through execution, demonstrating an ability to prioritize effectively and manage multiple tasks simultaneously.
- Experience working in a fast-paced, rapidly changing environment, showing adaptability and resilience under pressure.
- Proficiency in English and Mandarin Chinese (both written and spoken), for most effective communication with internal stakeholders.
