Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACT
As a member of Support Renewals Operations, the Lead Revenue Operations Analyst provides analysis and reporting to both the Support Renewals management team and the Senior Open Text management. The primary focus of the role will be to support revenue forecasting and monitoring. The successful candidate will be highly analytical, detail-oriented, have a high degree of autonomy, and broad understanding of the business and finance. The individual will foster strong working relationships with various internal stakeholders, strive on process improvements, and can manage inputs from multiple sources.
What The Role Offers
- Support revenue forecasting and monitoring process through analysis, modelling, and reporting.
- Support weekly revenue reporting and analysis.
- Review and analyse operational and renewal data. Provide insightful variance analysis and recommendations to enable effective decision making.
- Leverage transactional and other data to identify underlying trends within the business and provide guidance to business leaders.
- Drive automation & development of existing & new renewals reporting. Identify areas where processes need to be streamlined and/or automated. Participate in regional process improvement initiatives. Demonstrate thought leadership around renewal sales data processes and operations.
- Analyze and provide recommendations for improvements related to CS systems and processes and assist with the implementation of systems and projects as required.
- Liaise with various internal stakeholders and partners across the organisation.
- Performing ad-hoc analysis as required
- Ensure data in Assure and other systems utilized by the Renewals and Operations team is accurate. Proactively resolve any discrepancies to ensure reporting is timely and accurate.
- Other responsibilities and key result areas will be assigned as required in line with changing business needs.
What You Need To Succeed
- Bachelor’s degree in business, economics, mathematics, or equivalent experience
- Minimum 5 years relevant financial analysis and reporting experience
- Understanding of billings/revenue concepts and the drivers behind them
- Strong Microsoft Excel skills to build/maintain long term models and perform ad-hoc tasks effectively
- Ability to extract meaningful information from established datasets
- Ability to present complex business analysis in a clear and concise manner and recommend solutions for possible improvements
- Ability to solve problems and navigate complexity in a constantly evolving and ambiguous environment
- Excellent presentation, communication, and interpersonal skills, with strong attention to detail
- Highly motivated self-starter with the ability to work cross-functionally, as well as independently
- Organized individual with an ability to prioritize multiple deliverables and execute tasks with short lead times in a fast paced and changing environment, with minimal supervision
- Equally comfortable leading projects and meetings throughout the hierarchy of the organization
- Strong relationship management skills and ability to generate strong internal and external relationships
- Understand relationships between metrics and operational activities
- A degree of comfort with technical environments; you’re willing to step outside your comfort zone
- Experience with the following financial systems/applications is an asset: SAP, OLAP, Salesforce, BI systems and PowerQuery
- Previous experience in a global software enterprise with a foundational understanding of business processes
OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
Salary Range: $80,780.00 - $130,780.00; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.
