Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the
Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🌟 The Adventure Ahead
As our Deal Desk Specialist, you are the strategic engine sitting at the high-stakes intersection of Sales, Finance, Legal, and Operations. You won’t just be processing paperwork; you’ll be the critical enabler of global commerce, transforming complex proposals into winning deals that fuel Docebo’s rapid growth. This is your chance to sharpen your commercial instincts and have a direct, visible impact on the company’s success in a fast-paced SaaS landscape where no two days—or two deals—are the same.
📅 The Day-to-Day
- Master the Workflow: Own the end-to-end Deal Desk lifecycle for North America, ensuring every deal is commercially sound, pinpoint accurate, and fully compliant with Docebo’s high standards.
- Guard the Gates: Review complex deal structures and pricing proposals with a keen eye, flagging risks and navigating non-standard terms to protect the business while enabling growth.
- Guide the Frontline: Serve as the trusted advisor for our Sales and Account Management teams, providing expert guidance on pricing mechanics and strategic deal structuring.
- Bridge the Gaps: Act as the central hub between Legal, Finance, and Operations to swiftly resolve custom requests and navigate the approval pathways for high-impact exceptions.
- Standardize Excellence: Apply and refine Docebo’s pricing models across diverse scenarios, ensuring consistency while maintaining the agility needed to win in the market.
- Build the Blueprint: Maintain and evolve the playbooks and templates that allow our commercial engine to scale effectively and stay organized.
- Iterate and Elevate: Lead the charge on process improvement initiatives, turning deal retrospectives into actionable strategies that reduce friction and accelerate our sales velocity.
⚡ Your Superpowers
- The Strategic Analyst: You hold a Bachelor’s degree in Business, Finance, or Legal Studies (or equivalent experience) and possess the analytical grit to assess financial and contractual risks at a glance.
- The SaaS Navigator: You bring proven experience within the SaaS ecosystem, specifically within pricing, finance, operations, or legal support environments.
- The CRM Power User: You are highly proficient in Salesforce and a wizard with MS Excel or Google Sheets, using data to drive decisions and organize chaos.
- The Multi-Tasking Maestro: You have exceptional organizational skills and the ability to manage a high volume of concurrent renewals and deals without breaking a sweat.
- The Master Communicator: You possess top-tier written and verbal communication skills, allowing you to collaborate seamlessly across different departments and seniority levels.
- The Problem Solver: You thrive in ambiguity and can provide clear, defensible guidance to stakeholders even when operating under heavy time pressure.
Our Hybrid Work Philosophy 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Our Total Rewards Philosophy 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
Our Promise to You 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
- Fri-Yay: Kick off your weekends early with 4:30 PM Fridays (eligible employees only).
- Swag Central: Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round.
About Docebo 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core values—
Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.
Compensation Range: CA$59K - CA$78K
