What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the world’s leading Business & Technology Insights organization, steering clients toward the right decisions with our content and advisory services.
When you join Gartner for Chief Sales Officers (CSO), you’ll set your career on track for outstanding achievement with a company that knows no limits. Gartner Executive Partners, CSO serve as trusted advisors to our members (clients) who are CSOs or SVPs of Sales from Global 1000 organizations.
About this role:
The Executive Partner’s (EP) role is to serve as a trusted advisor to our senior-most Sales Executive clients (Chief Sales/Growth/Revenue/Commercial Officers) and deliver exceptional value by orchestrating the full capability of Gartner (written content, deep subject matter experts in the Analyst community, conferences and peer communities) to help each client define and exceed their specific enterprise goals.
This is a brand new product for the EMEA region and a very exciting time to join the organization. With the support of their Executive Partner, our Gartner for Chief Sales Officer (CSO) clients are able to more adeptly align their priorities to their organization’s most critical objectives and deliver the assurance needed to help the organization more confidently achieve its objectives and goals. As an Executive Partner, you will have the opportunity to deliver solutions for the most critical challenges and priorities facing companies across all industries.
What you’ll do:
- Provide executive advisory services to CSO members who work across all industries and business models.
- Synthesize Gartner insights and data to deliver world class advisory support through ongoing, regular (monthly or bi-weekly at times) client engagement. The ability and willingness to operate independently to adapt materials fit for client use is required.
- Host, facilitate, and/or participate in periodic client activities, including working sessions to develop strategy, peer roundtables, breakout sessions and client meetings at the annual conference e.g. Sales Forum and virtual webinars. These activities may be delivered virtually or on-site depending on circumstance.
- Define and deliver innovative solutions by assessing client needs and developing a customized value plan in accordance with overall Executive Program strategy and product deliverables.
- Facilitate member interaction and peer collaboration through the relevant member community portal and assisted member connections.
- Through your interactions with your clients, you will be probing by asking the right questions to understand your client’s priorities, which will then enable you to ensure you are connecting the client with all the Gartner resources specific to those priorities.
- While you will not be responsible for creating content, you will be partnering with Business and Technology Insights (BTI) Analysts to help identify potential gaps in material that is relevant and valuable to our clients.
- Participate in all phases of the client lifecycle: pre-sale, on-boarding, relationship management, delivery, review, and renewal.
- There will be a considerable focus on sales enablement in this role. You are responsible for client retention and for contributing to account growth through direct support of Gartner Sales Associates e.g. defining the value of this guided service, supporting and building the sales team's confidence with their interactions at the Executive Level, creation of 'value stories' enables the sales team to bring the service to life.
- EPs work with members to define develop, prioritize and/or critique sales strategies (including go-to-market) and tactics. Assist with the development and execution of functional elements like channel design, compensation architecture, etc.
- The EP manages a portfolio of senior executive member relationships and participates in the broader account (client organization) planning with Senior Client Managers and Senior Account Executives. These three individuals collectively and individually have responsibility for each assigned account.
What you’ll need:
- Ideally you will be coming from a High tech / Telco Industry background for this first hire.
- The EP must have an in-depth understanding of the Sales Function and the role of the CSO/CRO/CGO/CCO (including leadership, enablement, operations management, compensation, strategy and trends, use of metrics, etc.)
- The EP will need to have 10+ years' experience working as a SVP, EVP, CRO, CGO, CCO or CSO with an addressable revenue base of at least $1 billion and a team of at least 500 people within their Sales org.
- As a C-Suite executive, the EP must have a broad base of expertise that has operated at a senior leadership level and driven change at all levels.
- The EP is responsible for retaining clients in accordance with established Gartner Retention Metrics. In addition, to work closely with Sales to vet and close new business.
- A university graduate (Masters preferred)
Who You Are
- Critical thinker and problem solver, demonstrating the ability to assess our clients’ situations and provide actionable, outcome-based business/technical advice as well as the ability to leverage appropriate Gartner resources to help clients achieve results.
- Ability to build strategic internal partnerships with key roles across the organization and positively impact change
- Ability to lead and manage ambiguous situations
- This role is a client-facing position that requires a high level of executive presence and ability to quickly build trust and deliver value.
- Demonstrate superior verbal and written communication skills as well as strong facilitation and presentation and facilitation skills. Excellent communication and relationship management skills.
- Willing to work independently and handle administrative tasks.
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
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Job Requisition ID:109471
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