Graduate Sales Operations Analyst – CRM Enablement & Process Improvement

Analog Devices • Full-time • Wilmington, Massachusetts, United States • $56.79k - $78.10k / year • 3w ago

Come join Analog Devices (ADI) – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives. At ADI you will work alongside the brightest minds to collaborate on solving complex problems that matter from autonomous vehicles, drones and factories to augmented reality and remote healthcare.

ADI fosters a culture that focuses on employees through beneficial programs, aligned goals, continuous learning opportunities, and practices that create a more sustainable future.

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible™. Learn more at www.analog.com and on LinkedIn and Twitter (X).

Graduate Sales Operations Analyst – CRM Enablement & Process Improvement

Analog Devices is looking for an ambitious graduate to join the Sales Operations team, supporting a global sales and marketing organization of over 1,000 users. As a Graduate Sales Operations Analyst, you will play a key role in supporting, training, and enabling the sales organization through effective use of our CRM platform, while also helping to improve sales processes and workflows.

This is a tremendous opportunity to gain hands-on experience working at the intersection of sales, business processes, and technology, and to contribute to highpriority initiatives that directly impact sales effectiveness and customer engagement. You will collaborate closely with Sales, Marketing, IT, and Operations teams, developing a strong understanding of how modern CRM tools support endtoend sales execution.

Key Responsibilities (includebut not limited to)

Support the day-to-day use and adoption of the CRM system by sales and marketing users

Assist with onboarding, training, and user enablement, including creating job aids, training materials, and simple howto guides

Act as a first-line support contact for basic CRM questions, issues, and usability feedback from the sales team

Collaborate with Sales Operations and IT to enhance CRM workflows, data quality, and sales processes

Help document current-state and future-state sales processes within the CRM environment

Support continuous improvement initiatives to simplify selling activities and improve user experience

Assist with basic reporting, dashboards, and data checks to support sales activities and management visibility

Gather feedback from users to identify process gaps and improvement opportunities

Work cross-functionally to support company-wide sales effectiveness initiatives

Skills & Attributes

Strong interest in sales operations, business processes, and CRM systems

Ability to communicate clearly with both technical and non-technical users

Comfortable explaining tools and processes and supporting users withdifferent levelsof systemproficiency

Detail-oriented with a structured, problem-solving mindset

Strong collaboration skills and willingness to build relationships across teams

High level of drive, intellectual curiosity, accountability, and eagerness to learn

Ability to break down complex processes into simple, user-friendly steps

Minimum Qualifications

Education: BS/BA Degree (Business, Information Systems, Analytics, or related field)

Experience: Internship, co-op, or university project experience in a business, systems, or technology-focused role

Nice-to-Have Skills

Familiarity with CRM systems (e.g., Microsoft Dynamics 365, Salesforce, or similar)

Exposure to sales processes, customer lifecycle concepts, or sales reporting

Basic experience with Excel, Power BI, or reporting tools

Interest in process improvement, automation, or workflow design

Preferred Qualifications

Business, Operations, or Information Systems coursework

Interest in building a career in Sales Operations, CRM Enablement, or Revenue Operations

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

EEO is the Law: Notice of Applicant Rights Under the Law.

Job Req Type: Graduate Job

Required Travel: Yes, 10% of the time

The expected wage range for a new hire into this position is $56,792 to $78,104.

Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors.
This position qualifies for a discretionary performance-based bonus which is based on personal and company factors.
This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.

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