Role Overview
We are seeking a skilled Cloudsense Designer to drive the design, configuration, and optimisation of Cloudsense CPQ and Order Management solutions.
This role sits at the intersection of sales operations, product configuration, and system design, requiring someone who can translate complex business requirements into scalable and efficient CPQ solutions. The ideal candidate combines strong functional understanding of quoting and order processes with hands-on experience in Cloudsense configuration.
If you’ve worked on designing product catalogues, pricing models, and quote-to-order workflows — this role puts you right where the action is.
Key Responsibilities
1. Solution Design & Requirement Translation
- Analyse business and technical requirements to design robust Cloudsense solutions
- Translate requirements into functional designs and configuration blueprints
- Ensure alignment with enterprise architecture and scalability needs
2. Cloudsense Configuration & Customisation
- Configure and maintain:
- Product catalogues and product structures
- Pricing rules, discounting logic, and rate plans
- Quote templates and document generation
- Order management workflows
- Implement configurations that support end-to-end quote-to-cash processes
3. Stakeholder Collaboration & Functional Alignment
- Collaborate with:
- Business Analysts
- Solution Architects
- Development teams
- Ensure accurate translation of design into implementation
- Provide functional guidance on Cloudsense capabilities and constraints
4. Design Documentation & Standards
- Create and maintain:
- Solution design documents
- Configuration standards and guidelines
- Process flows and design artefacts
- Ensure documentation is clear, structured, and reusable across projects
5. Process Optimisation & Impact Analysis
- Conduct impact assessments for new requirements and enhancements
- Identify design gaps and recommend improvements aligned with best practices
- Continuously optimise pricing, quoting, and order workflows
6. Testing & Quality Assurance Support
- Support system testing cycles including:
- Functional testing
- UAT validation
- Validate configurations and resolve defects
- Ensure readiness of solutions for production deployment
7. Delivery & Agile Collaboration
- Participate in:
- Sprint planning
- Design reviews
- Delivery ceremonies
- Ensure timely and high-quality delivery of design components
8. Governance, Compliance & Performance Alignment
- Ensure solutions adhere to:
- Enterprise architecture guidelines
- Performance and scalability standards
- Compliance and data governance requirements
Required Skills & Experience
Core Expertise
- 5+ years of experience working with Cloudsense (CPQ & Order Management)
- Strong understanding of:
- Quote-to-Cash (Q2C) processes
- Product catalogue structuring
- Pricing and discounting models
- Order lifecycle management
Functional & Technical Skills
- Hands-on experience in:
- Cloudsense configuration and design
- Product modelling and pricing logic setup
- Workflow configuration and template design
- Strong understanding of Salesforce ecosystem (Cloudsense runs on Salesforce)
- Experience working with integrations and enterprise systems
Analytical & Problem-Solving
- Ability to break down complex pricing and product scenarios into structured configurations
- Strong attention to detail in handling product and pricing logic
Communication & Collaboration
- Strong stakeholder communication and documentation skills
- Ability to work in a fast-paced, delivery-driven environment
- Experience working with cross-functional teams (Sales Ops, Finance, IT)
Preferred Qualifications
- Cloudsense certifications (if applicable) or strong implementation experience
- Salesforce certifications (Admin / CPQ / Platform) are an advantage
- Experience in Telecom, Subscription, or complex product-based industries
