Sales and Operations Coordinator

Great Bear Carbon • Full-time • Vancouver, British Columbia, Canada • 2w ago

SALES & OPERATIONS COORDINATOR

GREAT BEAR CARBON

Great Bear Carbon (GBC) manages, markets and sells carbon offsets generated by the largest Indigenous-owned forest carbon project in Canada – The Great Bear Forest Carbon Projects. GBC is owned-by 7 coastal First Nations and manages carbon offsets on behalf of 10 First Nations located on Haida Gwaii and throughout the Great Bear Rainforest. Revenue from the sale of GBC offsets is distributed directly to the First Nations for investment into stewardship and community initiatives.

POSITION OVERVIEW

The Sales & Operations Coordinator is a key support role at Great Bear Carbon responsible for coordinating day-to-day sales activities, operational, and finance activities that enable the organization to market and deliver carbon offsets from the Great Bear Forest Carbon Projects. Reporting to the Operations and Finance Manager and working closely with the Associate Director, Partnerships, this position administers sales processes from inquiry through invoicing and retirement certificates, maintains accurate records in systems such as Cloverly Catalyst, HubSpot, the BC Carbon Registry, and supports inventory reconciliation and reporting. The role also provides broad administrative and office management support, including meeting coordination, records management, IT and subscription support, basic bookkeeping functions, and assistance with annual audit preparation. In addition, the Sales & Operations Coordinator helps plan and deliver special initiatives such as the 15th year anniversary activities, while contributing to an efficient, organized, and culturally respectful workplace that advances the carbon revenue benefits owned by the First Nations that GBC represents.

GBC is a dynamic, fast-growing company that seeks to implement strong practices and processes through systems, software and AI. As such, the ideal candidate is flexible, adaptable, and able to grow and evolve with the company’s changing needs.

We are also looking for an individual with collaborative people skills, a team player who is also able to work independently, strong organization skills, is detail oriented, has excellent time management, is able to prioritise and adapt according to needs and handles sensitive data and confidential information with discretion.

KEY RESPONSIBILITIES

Sales

Respond to sales inquiries/requests via email, phone, and in-person
Complete and coordinate with clients for onboarding Know Your Client documentation
Participate in calls and in-person meetings with sales partners and existing clients
Work with sales partners and direct clients to confirm sale needs, i.e. Inventory, pricing, materials, etc.
As requested by the Associate Director, lead calls with sales partners and direct clients
Enter confirmed sales into Catalyst and update for invoices and deliveries
Enter all sales in sale pipelines and track all sale communications in HubSpot
Create and provide retirement certificates for all direct buyers
Conduct or support bi-annual follow-ups with direct voluntary clients/buyers
Support inventory management working with the Associate Director to: generate monthly reports; and reconcile inventories between internal inventory software and the BC Carbon Registry
Ensure all sale delivery obligations are fulfilled on the BC Carbon Registry as per contracted delivery dates
Understand and communicate knowledge of founding agreements that established the Great Bear Forest Carbon Projects
Support and implement sales process automation utilizing systems and AI

Operations

Coordinate for office supplies, equipment and office inventory management
Organise meetings, appointments and travel arrangements
Create and maintain meeting records (e.g., minutes, recordings etc.)
Support preparation, consolidation and distribution of meeting materials
Maintain and update databases (inventory, contracts/agreements, budgets, etc.)
Coordinate employee set-up and access for IT/software
Renew memberships and subscriptions (e.g., software, associations)
Manage files (digital and paper) and incoming mail
Track GBC’s GHG emissions
Maintain office common areas and ensure cleanliness and functionality
Provide administrative support to the CEO as required
Provide support for and/or lead special projects or initiatives that may arise
Assist with other (administrative) tasks as needed

Finance

Sales

Create and issue sale invoice receivables including inventory selection, coding, applying tax, submitting for approval and sending to clients and finance team
Follow-up with outstanding Accounts Receivables on a bi-weekly basis

Operations

Code and upload invoices, monthly credit card reconciliation, travel claims, honorariums, and out-of-pocket expenses
File and upload finance documents (e.g., monthly bank account statements, investment statements, tax documents etc.)
Provide support for annual audit (e.g., consolidating and sending information and other support as required)

REQUIREMENTS

1+ year experience in sales environment
2+ years experience supporting and/or reporting on financials
2+ years administrative experience (e.g., office management, records management)
High school diploma
Post-secondary office administration (e.g., Certificate in Office Administration or similar study) or an equivalent of work experience
Knowledge or interest to learn about carbon project types, carbon markets and follow market developments on an ongoing basis
Highly adaptable to a growing and changing environment
“Growth” mindset and enthusiasm to learn new skills
Excellent in use of all Microsoft Office applications – Word, Excel, Outlook, and PowerPoint
Strong experience in various software programs (financial management, sales pipelines, CRM and other databases) and AI

This list of desired qualifications is what we are ideally searching for, but not all are required. Other combinations of education and experience may be considered; thus, if you don’t have direct experience in some of these areas, feel free to let us know how other experiences have equipped you to succeed in those parts of the role.

ASSETS

Experience with Indigenous organizations and/or with Indigenous communities
Knowledge of Indigenous governance
Familiarity with reconciliation frameworks or Indigenous rights-based approaches
Experience working in cross-cultural environment
Experience in environmental and/or carbon sector
Experience in corporate sector

Benefits: Competitive and extended health care coverage, RRSP with 6% employer match, 3-weeks’ vacation leave, 1-week Cultural Family leave, and 2-weeks paid leave during winter holidays.

Travel: Potential for travel

Location: Based in downtown Vancouver. Hybrid Work Schedule (3-days in the office and 2-days WFH)

Posting Date: 27 April 2026

HOW TO APPLY

Interested candidates are invited to submit the following to hr@greatbearcarbon.ca no later than Monday, 11 May 2026 at 9:00 am PST.

1. A letter of interest outlining how your previous experience and education would support this position. Please note in your cover letter if you have an interest or expertise in the environmental sector, especially carbon offsets, if you self-identify as Indigenous, and if so, the name of your Nation(s)

2. An up-to-date CV.

The successful candidate will be asked to provide references, and a criminal records check.

We encourage early submission as applications will be assessed on a rolling basis. We thank all applicants for their interest. Only those selected for an interview will be contacted.

Great Bear Carbon hires based on skills, ability, and qualifications; however, in support of our employment goals for Indigenous Peoples, qualified persons of Indigenous ancestry will be given preference. s16(1) CHRA

Job Type: Permanent

Pay: $55,000.00-$70,000.00 per year

Benefits: