Description
We are looking for a Business Operations Team Leader to join our Business Operations team in central Manchester. The ideal individual will be self-motivated and positive with a 'can-do' approach to ensuring comprehensive reprographics, post room and archiving service.
Our Firm
Squire Patton Boggs is one of the world's strongest integrated law firms, committed to providing insight at the point where law, business and government meet. We deliver commercially focused business solutions by combining our legal, lobbying and political capabilities and invaluable connections on the ground to a diverse mix of clients, from long-established leading corporations to emerging businesses, start-up visionaries and sovereign nations.
With over 1,500 lawyers spanning more than 40 offices across four continents, the firm is renowned for its local connections and global influence, delivering comprehensive legal services across North America, Europe, the Middle East, Asia Pacific, and Latin America. In the UK, we have offices in Birmingham, Manchester, Leeds and London.
The firm is committed to promoting a collaborative and supportive working environment. Embedded by local champions in each of our UK offices, our well-regarded family and carer, wellbeing and workplace culture and development programmes provide a variety of flexible working options to support individuals' life journeys, helping our people pursue their personal and professional goals.
Our Team
Our Manchester Business Operations team currently consists of 2 Business Operations Assistants, responsible for providing Reprographics, Post Room and Archiving services to colleagues and clients. This forms part of the wider Business Operations team, including Facilities and Reception.
Core Responsibilities
This is an on-site role. Reporting to the Assistant Facilities Manager, you will oversee and assist in providing Business Operations support, delivering high quality work, ensuring the most cost-effective services are used.
- You will manage the Business Operations team, conduct annual appraisals setting team objectives and assist in recruitment processes when required.
- You will be the escalation point of contact for any internal queries and the main point of contact for external stationery and courier suppliers, attending meetings on an ad hoc basis.
- You will support in the completion of day-to-day jobs within Archive, Post Room and Reprographics services, ensuring all time critical deadlines are met.
- You will focus on individual team development and implement processes to improve team performance.
- You will work closely with the contracts manager, building and maintaining close relationships with external suppliers.
- Attend and lead quarterly Team Leader calls with UK office Team Leaders, occasionally taking minutes and circulating to senior managers.
- You will be flexible and willing to cover team absences, manage shift rotas between the hours of 8am - 6pm, working overtime when required.
- You will work directly with Real Estate partners to carry out 6 monthly deed audits liaising with other UK offices throughout the process to find any missing original documents. Reporting any findings to the Quality & Risk team.
- Assist reception in conducting new starter Health & Safety inductions.
- Occasional travel to other UK offices may be required.
- Ad-hoc reception cover.
You
You will have previous experience of working in a mail, reprographics and archiving role in a similar capacity - within a professional office environment. You will be a team player and have a natural capability to lead a team with the ability to listen and give clear instructions. A client focused 'can-do' approach and ability to use your own initiative to ensure delivery, is key.
You will need to be flexible and willing to train and assist in other departments, if required to do so. IT skills, a working knowledge of Microsoft packages and the ability to quickly learn new systems is essential.
What You Need To Know
If you are interested in finding out more about this role, please visit our website at www.squirepattonboggs.com/join-us/ in the first instance. We are unable to process applications sent directly by email - please complete an online application.
We are an inclusive employer and aim to ensure our workforce is representative of our society. We welcome applications regardless of age, neurodiversity, disability, family or parental status, race, religion, ethnicity, sexual orientation, or gender identity and expression or other legally protected characteristics. We will make reasonable adjustments and adaptions to our recruitment process to ensure it is inclusive for anyone who wishes to apply.
