Job Description
Must Have Technical/Functional Skills
Agile Framework Expertise
- Strong hands on experience with Scrum (primary) and working knowledge of SAFe / Kanban
- End to end facilitation of:
- Sprint Planning
- Daily Standups
- Sprint Reviews
- Retrospectives
- Backlog Grooming
- Story point estimation techniques (Planning Poker, T shirt sizing)
- Velocity tracking, burndown/burn up charts
- Handling dependencies across CPQ + CRM + ERP teams
Agile Metrics & Tools
- Jira / Azure DevOps for:
- Backlog management
- Sprint tracking
- Release planning
- Measuring:
- Sprint predictability
- Cycle time
- Team velocity
Roles & Responsibilities
- Agile & Scrum Facilitation
- Serve as the Scrum Master for one or more Oracle Cloud CPQ Agile teams
- Facilitate all Scrum ceremonies, including:
- Sprint Planning
- Daily Stand ups
- Backlog Refinement
- Sprint Reviews / Demos
- Retrospectives
- Ensure adherence to Scrum principles and Agile best practices
- Coach teams on self organization, accountability, and continuous improvement
- Shield teams from external disruptions and unplanned work
________________________________________
- Oracle Cloud CPQ Delivery Enablement
- Enable Agile delivery across Oracle Cloud CPQ modules, including:
- Product Configuration
- Pricing and Discounting Logic
- Approval Workflows
- Quote Documents (Document Designer)
- Commerce Processes
- Demonstrate strong understanding of Lead to Quote (L2Q) and Quote to Cash (Q2C) business flows
- Support incremental and risk aware CPQ delivery aligned to business priorities
________________________________________
- Backlog & User Story Management
- Partner with Product Owners to maintain a prioritized, well refined CPQ backlog
- Validate CPQ user stories and ensure:
- Clear business objectives
- Well defined acceptance criteria
- Integration and regression impact consideration
- Facilitate story estimation for CPQ configuration, pricing, and approvals
- Identify risks associated with poorly defined or underscoped CPQ requirements
________________________________________
- Dependency & Integration Management
- Identify, manage, and track dependencies across:
- Oracle CPQ
- CRM platforms (Oracle Sales Cloud / Salesforce)
- Oracle ERP Cloud (Order Management, AR, Pricing)
- Middleware and integrations (OIC, MuleSoft, Boomi)
- Coordinate with other Scrum Masters, Release Managers, and integration teams
- Proactively address cross team and cross system constraints impacting delivery
________________________________________
- Impediment, Risk & Issue Management
- Identify and remove impediments impacting CPQ delivery, including:
- Configuration complexity
- Pricing and approval bottlenecks
- Environment availability issues
- Maintain transparency on delivery risks and mitigation plans
- Escalate issues with clear impact assessment and recommended actions
________________________________________
- Quality, UAT & Release Support
- Enforce Definition of Done (DoD) and quality standards for CPQ deliverables
- Support UAT planning and coordination with business stakeholders
- Ensure adequate regression testing coverage for CPQ pricing and configuration changes
- Assist with controlled CPQ releases, hotfix management, and production defect triage
- Ensure compliance with pricing governance, audit, and approval controls
________________________________________
- Metrics, Reporting & Governance
- Track Agile delivery metrics, including:
- Velocity
- Sprint predictability
- Defect trends
- Carry over analysis
- Use metrics to drive continuous improvement and informed decision making
- Provide clear and concise status reporting to leadership, business, and program management
________________________________________
- Stakeholder Management & Communication
- Act as a liaison between technical CPQ teams and business stakeholders
- Facilitate alignment across Sales Operations, Pricing, Finance, and IT
- Ensure sprint reviews and demos focus on business value and outcomes
- Support change management and business readiness activities
________________________________________
Required Skills & Qualifications
Agile & Delivery Skills
- Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), or equivalent preferred
- Strong hands on experience with Scrum and Agile delivery
- Proficiency with Agile tools such as Jira or Azure DevOps
Oracle CPQ & Domain Knowledge
- Hands on experience supporting Oracle Cloud CPQ implementations
- Strong understanding of Quote to Cash (Q2C) processes
- Working knowledge of CPQ configuration, pricing, approvals, and integrations
- High level awareness of BML, BMQL, and CPQ data structures (non developer)
Professional Skills
- Strong facilitation, communication, and stakeholder management skills
- Ability to balance business urgency with technical and compliance risks
- Experience working in cross functional, globally distributed teams
________________________________________
Preferred Qualifications
- Experience in large scale Oracle Cloud ERP or CRM programs
- Prior experience in Sales Operations, Pricing Governance, or Revenue Operations landscapes
- Exposure to SAFe or scaled Agile frameworks
________________________________________
Success Measures
- Predictable sprint delivery with minimal carry over
- Reduced CPQ production defects and rework
- High stakeholder satisfaction with Agile delivery cadence
- Improved Agile maturity across CPQ teams
Generic Managerial Skills, If any
Project Manager
- Manage scope, timeline, and delivery
- Coordinate stakeholders and teams
- Drive go live and project milestones
Base Salary Range : $100,000 to $120,000 Per Annum
TCS Employee Benefits Summary
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Co
Qualifications: BACHELOR OF COMPUTER SCIENCE
