Who We Are
Mindtickle is the leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product.
Our commitment to innovation has also earned us the "AI-based Sales Solution of the Year" award in the 8th annual AI Breakthrough Awards program (PR Newswire), and a Gold Stevie Award for Sales and Customer Service (Mindtickle) — recognition of our dedication to both product excellence and outstanding customer support.
Job Snapshot
We are seeking a detail-oriented and analytically strong GTM Commissions Sr Analyst to own the design, calculation, governance, and optimization of GTM compensation programs.
This role sits within Revenue Operations and partners closely with Sales, Finance, HR, and GTM leadership to ensure accurate, scalable, and trusted commission processes.
What You'll Do
Commission Calculation & Payouts
- Own end-to-end commission calculation, validation, and payout cycles.
- Ensure 100% accuracy and timeliness of commission payments.
- Build and maintain audit-ready processes and documentation.
- Investigate and resolve commission disputes and escalations.
Compensation Plan Execution
- Translate compensation plans (IPL) into workable logic and calculations.
- Ensure correct implementation of:
- Tiered commission structures
- Accelerators / decelerators
- SPIFFs and incentives
- Territory and quota changes
Governance & Controls
- Establish strong audit and validation frameworks.
- Partner with Finance to ensure compliant processes.
- Build error detection mechanisms and exception reporting.
- Maintain version control and documentation of compensation plans.
Systems & Tools
- Own and manage commission tools (e.g., Everstage, CaptivateIQ, Xactly, Spiff, Excel models).
- Improve automation and reduce manual effort.
- Ensure clean integration with Salesforce.
Reporting & Insights
- Deliver commission reporting and dashboards, including:
- Payout trends
- Attainment vs. payout alignment
- Burn analysis (discounts, SPIFFs, accelerators)
- Provide insights on compensation plan effectiveness and ROI.
Stakeholder Management
- Partner with:
- Sales Leadership (quota, incentives, disputes)
- Finance (accruals, payouts, audit)
- HR (plan governance, policy alignment)
- Act as the single source of truth for all commission-related queries.
Continuous Improvement
- Identify and fix inefficiencies and error-prone areas.
- Simplify compensation structures where possible.
- Support annual compensation plan design and rollout.
We'd Love to Hear From You If You
- Hold a Bachelor’s or Master’s degree in Engineering, Management, Data Science, Finance, or a related field from a Tier-1 or Tier-2 institution.
- Have 4–8+ years of experience in Sales Operations, Revenue Operations, or Finance.
- Bring strong experience with sales compensation and commissions.
- Possess advanced Excel and/or Google Sheets skills (must-have).
- Have experience with commission tools such as Everstage, CaptivateIQ, Xactly, or Spiff (preferred).
- Have a strong understanding of:
- Quotas, attainment, and accelerators
- SaaS metrics such as ARR, ACV, GRR, and NRR
- Demonstrate high attention to detail and an accuracy-first mindset.
Preferred Qualifications
- Salesforce, SQL, or BI tool certifications.
- Exposure to Revenue Intelligence platforms (Salesforce).
- Background in business analysis or process automation within a SaaS environment.
- Experience supporting cross-functional GTM initiatives.
Desired Outcomes (30-60-90 Days)
First 30 Days
- Understand compensation plans, payout logic, and tools.
- Map the end-to-end commission process and data flow.
- Review recent payout cycles and dispute patterns.
- Identify top risk areas and build an audit checklist.
First 60 Days
- Implement audit checks and validation controls.
- Fix key error drivers (tiers, SPIFFs, payment terms).
- Standardize calculation templates and processes.
- Align with Finance on payout validation and sign-off procedures.
First 90 Days
- Automate calculations and error detection.
- Build commission dashboards (payout vs. attainment vs. burn).
- Establish governance processes and documentation.
- Recommend compensation plan improvements and simplification opportunities.
