Sales Support Specialist
Location: Hudson, NH (100% On-Site)
Position Type: Contract / Temporary (12-Month Assignment)
Hours: Standard 40 hours per week
Compensation: $25 to 30 / hour (Depending on experience)
Job Summary
We are seeking a highly organized and detail-oriented Sales Support Specialist to join our Sales Operations team. In this role, you will be responsible for managing post-order transactional activities that ensure accurate billing, timely resolution of credits and returns, and strict compliance with internal pricing and invoicing policies.
This position serves as a critical liaison between Sales, Finance, Credit, Tax, Planning, and Customer Service. You will be the go-to person for resolving invoicing discrepancies, processing approved credits/debits, managing customer portal billing, and supporting price adjustments (such as COOPs, rebates, and price protection).
Key Responsibilities
- Credits & Returns: Manage and process approved credit and debit requests, ensuring accurate documentation and timely resolution.
- Portal Invoicing: Oversee and manage customer portal billing to ensure seamless, accurate transaction processing.
- Price Adjustments: Support and track complex pricing structures, including COOPs, rebates, and price protection adjustments.
- Cross-Functional Collaboration: Partner closely with Sales, Finance, Credit, Tax, Planning, and Customer Service teams to clear up invoicing discrepancies.
- Compliance & Auditing: Maintain accurate, organized, and audit-ready documentation in alignment with internal Sales Operations processes.
Qualifications & Skills
- Technical Proficiency: Working knowledge of SAP and CRM tools is highly preferred.
- Attention to Detail: Strong analytical and organizational skills with a high degree of accuracy in data entry and financial tracking.
- Communication: Excellent interpersonal skills to effectively collaborate across multiple internal corporate departments.
- Adaptability: Ability to prioritize and manage multiple requests simultaneously in a fast-paced environment.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.co
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Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
